Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Laureil Deal

Laureil Deal

New Llano,LA

Summary

Dedicated customer service professional and childcare professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. I am dependable and a quick-learning team player with effective communication and organization skills. Highly organized front desk receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others in multiple professions .

Overview

6
6
years of professional experience
1
1
Certification

Work History

Babysitter/Nanny Families

Multiple
01.2022 - 08.2022
  • Communicated positively with children and guardians.
  • Played games, worked on puzzles and read books to young children.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.

Teacher

Lycée Montessori
01.2022 - 06.2022
  • Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
  • Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Incorporated multiple types of teaching strategies into classroom.
  • Kept classroom and feeding areas clean, neat and safe.
  • Promoted development of social, emotional and communication skills in infants.

Receptionist

Children's Learning Adventure
01.2019 - 10.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Responded to inquiries from callers seeking information.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Answered phone promptly and directed incoming calls to correct offices or classrooms.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.

Manager

Club Rewind
01.2017 - 09.2019
  • Accomplished multiple tasks within established timeframes.
  • Supervised team and team safety by issuing clear directives for ideal behaviors and required monitoring strategies.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Maintained fun, learning-focused atmosphere by smoothly handling conflicts and developing culture centered around collaboration and personal responsibility.
  • Delivered exceptional customer service to parents.

Education

High School Diploma -

Langham Creek High School
Houston, TX
05.2018

Skills

  • Upbeat and Positive Personality
  • Greet Guests
  • Understanding Customer Needs
  • Good Listening Skills
  • Data Entry and Maintenance
  • Customer Data Confidentiality
  • Customer Account Management

Certification

  • Certified cpr and first aid .

Languages

English
Full Professional

Timeline

Babysitter/Nanny Families

Multiple
01.2022 - 08.2022

Teacher

Lycée Montessori
01.2022 - 06.2022

Receptionist

Children's Learning Adventure
01.2019 - 10.2021

Manager

Club Rewind
01.2017 - 09.2019

High School Diploma -

Langham Creek High School

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