Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Laurel Bonham

Coburg,OR

Summary

Dynamic and results-oriented professional with a proven track record at Nekter Juice Bar Inc., excelling in team leadership and problem-solving. Skilled in cash handling and fostering strong communication, I significantly enhanced customer satisfaction and operational efficiency. Demonstrates reliability and a positive attitude, adept at multitasking in fast-paced environments. Throughout high school, I was team manager for my high schools football team. This allowed me to demonstrate organizational, leadership, and communication skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Shift Leader

Nekter Juice Bar Inc.
04.2024 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.

Personal Assistant

Eugene Endodontics
09.2023 - 05.2024
  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Improved time management of the executive through effective prioritization and organization of tasks.
  • Enhanced client satisfaction, meticulously arranged client meetings and followed up on action items.
  • Increased efficiency with organization of travel itineraries, ensuring seamless business trips.

Sales Associate

Hollister
09.2022 - 02.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Solved customer challenges by offering relevant products and services.

Kitchen Staff Member

Coburg Pizza
06.2022 - 11.2022
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
  • Enhanced customer satisfaction with timely meal preparation and consistent quality.

Education

High School Diploma -

Sheldon High School
Eugene, OR
06.2024

Skills

  • Positive Attitude
  • Cash Handling
  • Team Leadership
  • Problem-Solving
  • Strong verbal and written communication
  • Multitasking Abilities

Certification

  • ServSafe Food Handler's Certification

Timeline

Shift Leader

Nekter Juice Bar Inc.
04.2024 - Current

Personal Assistant

Eugene Endodontics
09.2023 - 05.2024

Sales Associate

Hollister
09.2022 - 02.2023

Kitchen Staff Member

Coburg Pizza
06.2022 - 11.2022

High School Diploma -

Sheldon High School

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Laurel Bonham