Laurel Fontana
Coahoma,TX
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
27
27
years of professional experience
Work History
Accounting Manager
Martin County Hospital
03.2021 - Current
- Handled high-volume invoice processing with minimal supervision.
- Reconciled monthly statements and transactions to keep records accurate and current.
- Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
- Worked closely with department personnel to produce accurate and timely bills.
- Compiled, coded and submitted weekly invoices for payment
- Kept detailed records of accounts payable by creating reports and updating vendor balance sheets.
- Prepared and updated vendor files, tax documents and insurance information.
- Took advantage of discount opportunities and credits by paying vendors within payment terms.
- Managed banking reconciliations
- Managed relationships with external vendors, ensuring timely payments and accurate recording of expenses.
- Completed bi-weekly payroll for company employees.
- Developed and implemented various procedures to improve accounts payable process.
- Facilitated staff development through regular training sessions on new accounting standards, software upgrades, or company-specific policies changes.
Patient Access Manager
Martin County Hospital
05.2008 - 05.2025
- Provides excellent customer service while retaining positive relationships with staff and patients.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Established solid relations with leadership and staff by attending meetings and coordinating interdepartmental information exchanges.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Experience scheduling/rescheduling patient’s appointments in medical appointment software, including experience reading and verifying provider’s orders, consults, and imaging requests.
- Ran reports and completed monthly Hospital Statistics
- Project Manager for Experian project for insurance eligibility, authorization, medical necessity and patient estimates.
- Experience with document scanning and medical records indexing.
- Observed all facility rules and regulations regarding patient data to promote confidentiality and integrity.
- Improved patient satisfaction by streamlining registration processes and implementing efficient scheduling systems.
- Enhanced staff productivity by providing comprehensive training on patient access procedures and best practices.
- Collaborated with clinical teams to ensure seamless patient transitions between departments, improving overall care quality.
- Spearheaded initiatives aimed at reducing denials due to eligibility or authorization issues through proactive payer outreach and improved documentation processes.
- Recruited, hired and trained all patient access clerks and prior authorization clerks, providing direct supervision, ongoing staff development and continuing education to employees.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
Medical Records Clerk
Scenic Mountain Medical Center
11.1998 - 05.2008
- Organized patient charts, gathering medical histories, lab results and consents.
- Retrieved medical charts for healthcare staff for filing in medical records.
- Safeguarded patient records, managing data transfers in compliance with HIPAA standards and organizational regulations.
- Completed monthly hospital statistics
Education
High School Diploma -
Big Spring High School
Big Spring, TX05.1996
Skills
- Payroll processing
- Vendor relationship management
- Customer engagement
- Proficient in task management
- Skilled in organization and attention to detail
- Data security compliance
- Invoicing
- GL entry
- Participate in Month-end closing
- Critical thinking
- Proficient in Multiview Accounting Software and Oracle EMR
- Accounts payable management
Timeline
Accounting Manager
Martin County Hospital
03.2021 - Current
Patient Access Manager
Martin County Hospital
05.2008 - 05.2025
Medical Records Clerk
Scenic Mountain Medical Center
11.1998 - 05.2008
High School Diploma -
Big Spring High School
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