Laurel Ford
Goddard,KS
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
29
29
years of professional experience
Work History
Administrative Assistant
Sedgwick County
04.1994 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Created and maintained databases to track and record customer data.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Assisted development and implementation of new administrative procedures.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Developed strategies to streamline and improve office procedures.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Managed department budgets and generated financial reports for management review.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Performed research to collect and record industry data.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Education
Associate of Applied Science - Business
Butler County Community College
Andover Kansas05.1999
High School Diploma -
Garden Plain High School
Garden Plain, KS05.1996
Skills
- SAP
- Detailed Meeting Minutes
- Bookkeeping
- Data Entry Documentation
- Accounting Familiarity
- Manage Budgets
- Accounting Techniques
- Excel Spreadsheets
- Customer Service
- Employee Training
- AR/AP
- Back Office Operations
- Adobe Systems Adobe Acrobat
- Spreadsheets
- Report Analysis
- Merchandising
- Account Balancing
- Budgeting
- Payment Distribution
- Microsoft Windows
- Cash Deposit Preparation
- 10-Key Proficiency
- Records Management Systems
- Order Placement
- Credit Checks
- Microsoft Outlook
Timeline
Administrative Assistant
Sedgwick County
04.1994 - Current
Associate of Applied Science - Business
Butler County Community College
High School Diploma -
Garden Plain High School
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