Laurel Ginopolis
Waterford,MI
Summary
Proven to enhance efficiency and customer satisfaction, I leveraged strong multitasking abilities and teamwork at Ginopolis Bar-BQ to streamline operations. Skilled in food preparation and safety, my proactive approach and critical thinking significantly improved service delivery, contributing to a notable increase in guest retention.
Overview
6
6
years of professional experience
Work History
Barback
XYZ Restaurant
Detroit, MI
06.2024 - Current
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Assisted in setting up and breaking down bar area for special events.
Grub Hub Driver
Grub Hub
Waterford, MI
01.2024 - Current
- Improved delivery efficiency by streamlining routes and optimizing vehicle loadouts.
- Assisted in loading/unloading processes for safe transportation of goods without damages or loss.
- Consistently maintained cleanliness standards for assigned vehicles while adhering to company branding requirements when representing the organization on the road or at client sites.
- Contributed to team success by consistently meeting performance targets set by management.
- Promoted a culture of safety within the organization through strict adherence to company policies and guidelines regarding driving practices.
Kitchen Prep Cook
Highland House Restaurant
Highland, MI
01.2023 - 02.2024
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Contributed to a positive team environment through effective communication and collaboration with staff members.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
Lead Busser
Ginopolis Bar-BQ
Brighton, MI
10.2019 - 07.2022
- Trained new bussers on restaurant procedures, standards, and safety protocols, fostering a strong team dynamic.
- Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
- Maintained clean and organized work areas, contributing to a safe and inviting dining environment.
- Handled high-pressure situations gracefully by remaining calm under pressure while addressing customers'' concerns swiftly to maintain the flow of service within the establishment.
- Provided support during high-volume events like banquets and weddings, contributing to successful execution and memorable experiences for all attendees.
- Adhered to strict sanitation guidelines when handling dishes and utensils, maintaining a hygienic dining environment.
- Assisted team members during busy periods, ensuring seamless operations and excellent guest experiences.
- Provided exceptional assistance to guests with special needs or requests, ensuring a comfortable dining experience for all patrons.
- Boosted customer loyalty by addressing issues promptly, offering solutions and consistently delivering exceptional service, thus enhancing the overall dining experience.
- Supported the waitstaff in taking orders from customers as needed, demonstrating flexibility in job responsibilities.
Kitchen Prep Cook
Ginopolis Bar-BQ
Brighton, MI
10.2019 - 06.2022
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Enhanced kitchen efficiency by preparing ingredients and assembling dishes according to recipes.
- Contributed to a positive team environment through effective communication and collaboration with staff members.
- Handled high-volume prep work efficiently, ensuring all ingredients were prepared accurately and promptly.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Ensured timely completion of prep tasks, enabling smooth service during peak hours.
- Managed multiple tasks simultaneously while maintaining attention to detail under pressure during busy shifts.
Cleaning Captain
ABC Cleaning Services, Business and Home Cleaning
Brighton, MI
01.2019 - 09.2020
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
- Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
- Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.
- Enhanced client satisfaction by providing thorough and efficient cleaning services.
- Developed customized cleaning plans for clients, tailoring services to meet their unique needs and preferences.
- Proactively addressed potential issues, identifying areas that required additional attention or maintenance.
- Increased efficiency by utilizing appropriate tools and equipment for each task at hand.
- Ensured compliance with safety regulations, reducing workplace accidents and promoting a secure environment.
- Reduced complaints by maintaining high standards of cleanliness and hygiene throughout the facility.
- Improved customer retention with consistent quality work and attention to detail.
Restaurant Busser
Ginopolis’ On The Grill
Farmington Hills, MI
05.2018 - 06.2018
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Supported the overall dining experience by setting up tables with appropriate silverware, glassware, and linens.
- Increased efficiency in table turnover by quickly clearing dirty dishes and preparing tables for the next guests.
Education
Diploma -
FlexTech
Brighton, MI05.2023
Skills
Bussing tables
Ice replenishment
Cleaning proficiency
Glass collection
Table clearing
Beverage preparation
Timely food delivery
Food running
Ordering procedures
Menu memorization
Stocking and replenishing
Food preparation and safety
Dining room cleanliness
Guest seating
Performance improvement
Analytical and Critical Thinking
Decision-Making
Teamwork and Collaboration
Problem-Solving
Organization and Time Management
Active Listening
Flexible and Adaptable
Multitasking Abilities
Timeline
Barback
XYZ Restaurant
06.2024 - Current
Grub Hub Driver
Grub Hub
01.2024 - Current
Kitchen Prep Cook
Highland House Restaurant
01.2023 - 02.2024
Lead Busser
Ginopolis Bar-BQ
10.2019 - 07.2022
Kitchen Prep Cook
Ginopolis Bar-BQ
10.2019 - 06.2022
Cleaning Captain
ABC Cleaning Services, Business and Home Cleaning
01.2019 - 09.2020
Restaurant Busser
Ginopolis’ On The Grill
05.2018 - 06.2018
Diploma -
FlexTech