Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laurel Ginopolis

Waterford,MI

Summary

Proven to enhance efficiency and customer satisfaction, I leveraged strong multitasking abilities and teamwork at Ginopolis Bar-BQ to streamline operations. Skilled in food preparation and safety, my proactive approach and critical thinking significantly improved service delivery, contributing to a notable increase in guest retention.

Overview

6
6
years of professional experience

Work History

Barback

XYZ Restaurant
06.2024 - Current
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
  • Restocked ice, condiments, and snacks.
  • Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
  • Coordinated with servers and bartenders to maintain smooth operation of bar area.
  • Assisted in setting up and breaking down bar area for special events.

Grub Hub Driver

Grub Hub
01.2024 - Current
  • Improved delivery efficiency by streamlining routes and optimizing vehicle loadouts.
  • Assisted in loading/unloading processes for safe transportation of goods without damages or loss.
  • Consistently maintained cleanliness standards for assigned vehicles while adhering to company branding requirements when representing the organization on the road or at client sites.
  • Contributed to team success by consistently meeting performance targets set by management.
  • Promoted a culture of safety within the organization through strict adherence to company policies and guidelines regarding driving practices.

Kitchen Prep Cook

Highland House Restaurant
01.2023 - 02.2024
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Contributed to a positive team environment through effective communication and collaboration with staff members.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.

Lead Busser

Ginopolis Bar-BQ
10.2019 - 07.2022
  • Trained new bussers on restaurant procedures, standards, and safety protocols, fostering a strong team dynamic.
  • Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
  • Maintained clean and organized work areas, contributing to a safe and inviting dining environment.
  • Handled high-pressure situations gracefully by remaining calm under pressure while addressing customers'' concerns swiftly to maintain the flow of service within the establishment.
  • Provided support during high-volume events like banquets and weddings, contributing to successful execution and memorable experiences for all attendees.
  • Adhered to strict sanitation guidelines when handling dishes and utensils, maintaining a hygienic dining environment.
  • Assisted team members during busy periods, ensuring seamless operations and excellent guest experiences.
  • Provided exceptional assistance to guests with special needs or requests, ensuring a comfortable dining experience for all patrons.
  • Boosted customer loyalty by addressing issues promptly, offering solutions and consistently delivering exceptional service, thus enhancing the overall dining experience.
  • Supported the waitstaff in taking orders from customers as needed, demonstrating flexibility in job responsibilities.

Kitchen Prep Cook

Ginopolis Bar-BQ
10.2019 - 06.2022
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Enhanced kitchen efficiency by preparing ingredients and assembling dishes according to recipes.
  • Contributed to a positive team environment through effective communication and collaboration with staff members.
  • Handled high-volume prep work efficiently, ensuring all ingredients were prepared accurately and promptly.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Ensured timely completion of prep tasks, enabling smooth service during peak hours.
  • Managed multiple tasks simultaneously while maintaining attention to detail under pressure during busy shifts.

Cleaning Captain

ABC Cleaning Services, Business and Home Cleaning
01.2019 - 09.2020
  • Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
  • Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
  • Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
  • Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.
  • Enhanced client satisfaction by providing thorough and efficient cleaning services.
  • Developed customized cleaning plans for clients, tailoring services to meet their unique needs and preferences.
  • Proactively addressed potential issues, identifying areas that required additional attention or maintenance.
  • Increased efficiency by utilizing appropriate tools and equipment for each task at hand.
  • Ensured compliance with safety regulations, reducing workplace accidents and promoting a secure environment.
  • Reduced complaints by maintaining high standards of cleanliness and hygiene throughout the facility.
  • Improved customer retention with consistent quality work and attention to detail.

Restaurant Busser

Ginopolis’ On The Grill
05.2018 - 06.2018
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
  • Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
  • Assisted servers in managing their sections effectively, providing timely water refills and bread service.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Supported the overall dining experience by setting up tables with appropriate silverware, glassware, and linens.
  • Increased efficiency in table turnover by quickly clearing dirty dishes and preparing tables for the next guests.

Education

Diploma -

FlexTech
Brighton, MI
05.2023

Skills

Bussing tables

Timeline

Barback

XYZ Restaurant
06.2024 - Current

Grub Hub Driver

Grub Hub
01.2024 - Current

Kitchen Prep Cook

Highland House Restaurant
01.2023 - 02.2024

Lead Busser

Ginopolis Bar-BQ
10.2019 - 07.2022

Kitchen Prep Cook

Ginopolis Bar-BQ
10.2019 - 06.2022

Cleaning Captain

ABC Cleaning Services, Business and Home Cleaning
01.2019 - 09.2020

Restaurant Busser

Ginopolis’ On The Grill
05.2018 - 06.2018

Diploma -

FlexTech

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Laurel Ginopolis