Laurel Hailstone
Taylorsville,UT
Summary
I'm passionate about learning languages, fluently speak English, Spanish and Portuguese and want to learn ASL and/or Italian next. Interested in social work and helping those of various backgrounds and ethnicities. Searching extra income while I further my education.
Overview
8
8
years of professional experience
Work History
DSO
American One English Schools
West Valley City, UT
09.2023 - Current
- I monitor and update the legal status of non-immigrant students through SEVIS and SEVP.
- I ensure non-immigrant students are aware of immigration policies and regulations and enforce them.
when needed. - I work closely with the director, advisors, admin staff and teachers.
Crew Member - Manager
McDonald's
Taylorsville, UT
05.2023 - 08.2024
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Emphasized fast, friendly customer service.
Caregiver
ComForCare In-Home Caregiving
Logan, UT
01.2021 - 01.2022
- Worked as caregiver and office scheduler.
- As a caregiver I helped clients with personal care and hygiene, transportation, house chores, meals, companionship and more.
- As an office scheduler I was in charge of weekend scheduling as well as assisted in billing, hiring, training, and data research.
- In both positions I excelled in regular contact with clients, caregivers and office staff.
Front Desk Receptionist
Chiropractic Offices of Cache Valley
Logan, UT
09.2020 - 01.2021
- Worked with a team of receptionists to accept patients and assist the doctor's and staff
- Tasks and responsibilities included; Helping patients with paperwork, scheduling, billings and maintaining a clean, productive and friendly environment for all.
Designated School Official
American One English Schools
West Valley City, UT
05.2019 - 07.2020
- I monitored and updated the legal status of non-immigrant students through SEVIS and SEVP
- I ensured non-immigrant students were aware of immigration policies and regulations and enforced them when needed
- I worked closely with the director and the advisors I supervised as well as maintained communication with the administration and teachers.
Chiropractic Receptionist
The Infinite Alignment
Draper, UT
08.2018 - 02.2020
- Worked closely with the doctor/business owner to make sure that the organization was run as needed
- Maintained a friendly and supportive atmosphere for patients in waiting
- Supported the other specialists in the office through regular recommendation and referral
- Regularly monitored finances and transactions
- Worked daily with the Vita Logics database in patient record keeping and scheduling
- Kept regular contact with insurance companies via fax, email and phone calls for patient medical claims.
Full Time Missionary
The Church of Jesus Christ of Latter-day Saints
Porto Alegre, RS
02.2017 - 07.2018
- Was able to learn Portuguese and effectively teach and communicated with locals within 3 months
- Gained invaluable skills in interpersonal relations and team work
- Followed strict standards of conduct, dress, routine and service
- I helped train and instruct new missionaries in the field as well as supervised up to 18 sister missionaries
- Coordinated with local community leaders and helped organize service projects and youth activities.
Sales Associate
DESERET BOOK
Saint George, UT
08.2016 - 01.2017
- Standard retail position
- I kept a friendly environment for customers and staff
- Assisted with sales, stocking, billing and decorating.
Education
High School Diploma -
Snow Canyon High School
Skills
- Exceptional Organization
- Adaptability and Flexibility
- Competent in Word, Excel, and Adobe PDF
- Attention to Detail
- Customer Service (9 years)
- Administrative Experience (1-2 years)
- Medical Scheduling (3 years)
Assessments
- Scheduling, Highly Proficient, 08/01/20, Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules.
- Customer service, Proficient, 08/01/20, Identifying and resolving common customer issues
- Verbal communication, Highly Proficient, 08/01/20, Speaking clearly, correctly, and concisely
Languages
- Portuguese, Fluent
- Spanish, Intermediate
- American Sign Language, Beginner
Languages
English
Native/ Bilingual
Portuguese
Professional
Spanish
Professional
Timeline
DSO
American One English Schools
09.2023 - Current
Crew Member - Manager
McDonald's
05.2023 - 08.2024
Caregiver
ComForCare In-Home Caregiving
01.2021 - 01.2022
Front Desk Receptionist
Chiropractic Offices of Cache Valley
09.2020 - 01.2021
Designated School Official
American One English Schools
05.2019 - 07.2020
Chiropractic Receptionist
The Infinite Alignment
08.2018 - 02.2020
Full Time Missionary
The Church of Jesus Christ of Latter-day Saints
02.2017 - 07.2018
Sales Associate
DESERET BOOK
08.2016 - 01.2017
High School Diploma -
Snow Canyon High School
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