Laurel Mahar
Shoreline,WA
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks. Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
41
41
years of professional experience
Work History
Retail Sales Associate
Albertsons
Lake Forest Park, WA
03.1983 - 05.2024
- Assisted customers with inquiries and complaints in a professional manner.
- Processed payments, refunds, and exchanges accurately and efficiently.
- Operated cash register to process cash, check, and credit card transactions.
- Organized and maintained filing systems for confidential documents.
- Maintained a clean and organized work area to ensure maximum efficiency in stocking shelves.
- Rotated and faced product displays for optimal visual appeal.
- Assisted customers in locating desired items within the store.
Education
High School Diploma -
Snohomish High School
Snohomish, WA08-1981
Dental Assistant - Dental Assistant
Sno-Isle Tech Skills Center
Everett08-1981
Some College (No Degree) - Home Decor Designer
Edmonds Community College
Lynnwood, WASkills
- Customer Service
- Regulatory Compliance
- Money Handling
- Loss Prevention
- Display Setup
- Teamwork
- Product Promotions
- Customer Assistance
- Product Demonstrations
- Relationship Building
- Retail Sales
- Positive and professional
- Cash Handling
- Customer Needs Assessment
- Phone Etiquette
- Conflict Resolution
Accomplishments
- 40 years of loyal customer service with the same company. I enjoyed the camaraderie of a happy work place, and customers.
References
References available upon request.
Timeline
Retail Sales Associate
Albertsons
03.1983 - 05.2024
High School Diploma -
Snohomish High School
Dental Assistant - Dental Assistant
Sno-Isle Tech Skills Center
Some College (No Degree) - Home Decor Designer
Edmonds Community College
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