Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
SalesAssociate
Laurel Martens

Laurel Martens

Sales Associate, Housekeeper
Kiln,MS

Summary

Sales Associate with a strong history of exceeding sales targets at Dollar General Market through effective customer engagement and extensive product knowledge. Proficient in inventory management and team collaboration, fostering a positive shopping experience. Expertise in relationship building and conflict resolution enhances customer satisfaction.

Overview

7
7
years of professional experience

Work History

Sales Associate

Dollar General Market
12.2012 - 08.2021
  • Consistently achieved monthly sales targets through effective customer engagement and product knowledge.
  • Maintained organized store appearance to enhance inviting shopping environment.
  • Utilized suggestive selling techniques to assess needs and drive sales growth.
  • Resolved conflicts with dissatisfied customers, restoring brand confidence.
  • Monitored inventory levels to minimize out-of-stock situations and ensure satisfaction.
  • Opened and merchandised new products in appealing displays for maximum visibility.
  • Fostered collaboration by sharing best practices with colleagues and new hires.

Housekeeper

Mop & Pail Cleaners
06.1999 - 08.2000
  • Ensured cleanliness of facilities by disinfecting and mopping bathrooms.
  • Restocked guest rooms with fresh towels while vacuuming and making beds.
  • Coordinated with housekeeping team for efficient task completion.
  • Vacuumed carpets in offices, lobbies, and corridors to maintain cleanliness.
  • Adhered to safety protocols when handling cleaning chemicals.
  • Promoted healthy environments by using hypoallergenic products throughout buildings.
  • Regularly inspected rooms to ensure adherence to cleanliness standards.
  • Promptly disposed of waste to manage trash buildup effectively.

Education

GED -

La Technical College Hammond Area Campus
Hammond, LA
04.2000

Skills

  • Customer service and support
  • Team collaboration
  • Time management
  • Problem-solving
  • Multi-tasking
  • Active listening
  • Reliability and punctuality
  • Goal orientation
  • Relationship building
  • Effective communication
  • Inventory management
  • Client relations
  • Deadline adherence
  • Professional demeanor
  • Adaptability to diverse groups
  • Cleaning techniques
  • Strategic planning
  • Rapport building
  • Policy compliance
  • Product recommendations and promotions
  • Friendly disposition
  • Customer engagement strategies
  • Task prioritization
  • Problem-solving

Accomplishments

Presented Certificate of Recognition in appreciation of 5 years of service of employment at Dollar General Market/Store

Timeline

Sales Associate

Dollar General Market
12.2012 - 08.2021

Housekeeper

Mop & Pail Cleaners
06.1999 - 08.2000

GED -

La Technical College Hammond Area Campus

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