Summary
Overview
Work History
Education
Skills
Certified Bookkeeper
Timeline
AccountManager
Laurel Normandin

Laurel Normandin

Gilford,NH

Summary

Responsible and motivated job-seeker ready to apply education and experience in the workplace. Eager to obtain an entry-level medical billing position to help launch career while facilitating company growth. Detail-oriented and able to learn new concepts quickly. Proudly offering over a year of hands-on experience in medical billing and virtual administrative services.

Overview

6
6
years of professional experience

Work History

Medical Billing Administrative Specialist

Enlighten Nutrition & Wellness
07.2022 - Current
  • Analyzed and interpreted patient medical records to determine billable services.
  • Prepared billing invoices in Quickbooks Online ensuring correct diagnostic coding.
  • Entered procedure codes, diagnosis codes and patient information
  • Collaborated closely with other departments to resolve claims issues.
  • Bookkeeping & Revenue Cycle Management
  • Administrative Assistance

Assistant Manager

The Wellness Bar
08.2022 - 05.2023
  • Gained first-hand experience working with new business start-ups and small business operations in New Hampshire
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Facilitated POS transactions
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.

Production Team Member

Vive Juicery
Salt Lake City , UT
12.2021 - 06.2022
  • Vive introduced me to the world of cold-pressed juice and the nutritional science behind it.
  • Gained a great deal of knowledge about nutrition and holistic wellness
  • First-hand experience working under an alternative business structure (employee-owned)
  • Set up and operated production equipment according to daily work orders and safety procedures.
  • Analyzed work orders to determine type and quantity of materials needed for each production batch.
  • Weighed and loaded orders according to project specifications.
  • Examined final products for conformance with quality and design standards.
  • Unloaded and sorted products and transported items to proper locations.
  • Helped achieve team goals by rotating production lines and daily duties to meet demand.
  • Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.

Assistant Manager

Zumiez
Tilton , NH
01.2021 - 10.2021
  • Customer Service, Retail Sales, Merchandising
  • Took over the role of Store Manager for a month - our store was #1 for district sales that month
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Delegated daily tasks to team members to optimize group productivity.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Completed inventory audits to identify losses and project demand.

Server/Food Runner

NASWA Resort
Laconia, NH
01.2017 - 04.2019
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Ability to remain focused and organized in a fast-paced environment

Education

Associates Degree - Business Administration and Management

Granite State College
Concord, NH
12.2020

Some College (No Degree) - Sustainable Community Development

Plymouth State University

Skills

  • Familiarity using Quickbooks
  • Data Entry
  • Billing and Collections Procedures
  • Invoice Coding
  • Accounts Receivable
  • Revenue Cycle Management
  • Administrative Assistance
  • Certified Bookkeeper
  • Generally Accepted Accounting Principles (GAAP)
  • Knowledge of Microsoft Word, Excel & Outlook
  • Digital Marketing & Webpage Design
  • Ability to work independently or with a team
  • 70 WPM
  • Critical Thinking
  • Interpersonal Skills

Certified Bookkeeper

Certified Bookkeeper through Intuit Academy as of June 2023. 

Timeline

Assistant Manager

The Wellness Bar
08.2022 - 05.2023

Medical Billing Administrative Specialist

Enlighten Nutrition & Wellness
07.2022 - Current

Production Team Member

Vive Juicery
12.2021 - 06.2022

Assistant Manager

Zumiez
01.2021 - 10.2021

Server/Food Runner

NASWA Resort
01.2017 - 04.2019

Associates Degree - Business Administration and Management

Granite State College

Some College (No Degree) - Sustainable Community Development

Plymouth State University

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Laurel Normandin