Laurel Williams

• Provide mentorship and support to new veterinarians
• Coach, manage and support team members
• Maintained accurate records and ensure compliance with DEA regulatory standards
• Conduct routine wellness exams, diagnose illnesses, formulate treatment plans for companion animals
• Perform routine surgery and dental procedures

• Provide quality care to all pets and adhere to medical standards
• Perform elective and non-elective surgeries including cystotomy, gastrotomy, enterotomy
• Form strong client relationships and effectively communicate information regarding their pet’s health needs
• Mentored junior veterinarians and staff, fostering professional development.
• Implemented protocols that improved clinic workflow and operational efficiency.
• Managed medication administration, dispensed prescriptions, and replenished inventory, carefully accounting for controlled substances.
• Developed client relationships by providing compassionate care, building trust in our practice''s services.

• Diagnosed and treated a variety of animal illnesses and injuries, ensuring optimal patient care.
• Conducted routine wellness examinations to promote preventive health measures in pets.
• Educated pet owners on proper pet care, nutrition, and preventive health practices.
• Collaborated with veterinary technicians to enhance workflow efficiency in clinical procedures.
• Developed treatment plans tailored to individual patient needs, improving overall health outcomes.
• Advised clients on end-of-life care options, providing compassionate support during emotionally challenging times.
• Communicated with pet owners regarding pet diagnosis, prognosis, and treatment.

• Provide preventative and wellness care, diagnose and treat illness and injuries for pets
• Educate pet owners about their pet health care needs, review diagnoses, and treatment plans
• Communicate diagnosis and treatment plans with hospital care team

Provide virtual veterinary advice via talk or text to pet parents.

Review medical history, symptoms, and treatment concerns shared through JustAnswer’s digital platform.

Triaged concerns to determine whether telemedicine would be appropriate vs in-person visit.

Clear and compassionate client communication and education\

Excellent communication skills, both verbal and written.

Worked flexible hours across night, weekend, and holiday shifts.

• Small animal medicine- wellness, sick and emergency care
• Performed elective and non-elective small animal surgery (cystotomy, enterotomy, pyometra surgery)
• Performed dental extractions
• Introduced low cost spay/neuter program which increased clinic visibility and increased revenue
• Client education and communication

• Conduct thorough physical exams, and establish treatment plans, perform diagnostics on animals with a variety of illnesses
• Client education and communication

• Small animal medicine -preventative, sick and emergency care
• Performed elective and non-elective surgery
• Performed dental extractions
• Created and maintained DVM work schedule

• Examined and treated sick, injured pets
• Conduct diagnostic tests as indicated for sick and injured pets, and as part of wellness care
• Used laser surgery for routine and non-elective surgery (c-section, cystotomy, enterotomy)
• Educated pet owners regarding different topics such as nutrition, behaviour and zoonotic diseases

• Examined animals to determine nature of disease or injury and treat surgically or medically
• Administered wellness and routine preventative care
• Small animal surgery and dentistry
• Improved hospital image by providing excellent client service
• Increased revenue from dental procedures by 20%

• Small animal medicine and surgery
• Oversee hospital activities -staff scheduling, flow of clients, administrative procedures
• Worked diligently to rebuild client base and confidence for the clinic
• Increased hospital revenue/production over previous years’ performance by 15%

• Supervised quality assurance testing of the final sugar products from the respective sugar factories
• Successfully assisted with the launch of the pilot project

• Instructed the laboratory component of the Chemistry and Biology courses
• Implemented changes to the laboratory course leading to increased efficiency

• Taught Grades 9- 12 Chemistry and Biology
• Achieved one of the highest pass rates for Grade 12 chemistry exams