Summary
Overview
Work History
Education
Skills
Websites
Honours And Awards
Publications
Community Service
Timeline
Generic
Laurell Chantiloupe Thomas

Laurell Chantiloupe Thomas

Teacher
Snellville,GA

Summary

Knowledgeable teacher with solid background in developing engaging lesson plans and fostering positive learning environment. Successfully guided students to achieve academic milestones through innovative teaching methods. Demonstrated proficiency in classroom management and curriculum development.

Overview

35
35
years of professional experience

Work History

Teacher

Lakeside High School
Snellville, Georgia
01.2022 - Current
  • Courses Taught: Early Childhood Education Levels 1–3, Introduction to Business and Technology, Introduction to Personal Financial Literacy, Introduction to Digital Design, Web Design, AP Computer Science A, AP Computer Science Principle
  • FBLA Advisor
  • Transitioned from Computer Science to Early Childhood Education in 2024 after earning GACE certification for FACTS subjects in CTAE
  • Certified by MPSC to teach Information Technology and Support Early Childhood Education

Acting Manager: Training

Tax Administration Jamaica
01.2018 - Current
  • Determine training needs and assigning training to Trainers and Senior Trainers.
  • Motivate Trainers.
  • Prepare reports for Training Director.
  • Team Leader: Tax Audit and Revenue Accounting (TARA) Training.
  • Senior Trainer: Responsible for reviewing Training Documents, Curriculum Development and Course Design.
  • Trainer: Responsible for reviewing Training Documents and Designing of Courses and conducting training.

Business Process Analyst

VMBS
Kingston, Jamaica
01.2004 - Current
  • Company Overview: Systems & Methods Department
  • Plan and execute research and development of requirements for system improvements.
  • Developing and documenting plans for research and analytical work in designated areas of operation, including time estimates for completion, associated costs and resource needs.
  • Training staff and trainers.
  • Developing and testing new products and processes; streamlining current practices, procedures and systems.
  • Requirements Gathering, Systems Testing, Quality Assurance, Conduct User Acceptance Testing.
  • Use of Microsoft Word, Word Perfect, Visio, Lotus 123, Excel, Visio, Power Point Presentation.
  • Developing an understanding of core applications such as ICBS, Alliant, Branch Administration, other software, documentation of the procedures for the Society's various applications in a language that users can understand.
  • Ensuring that controls are noted in procedures and that procedures are in keeping with the general standards of the Society and required business laws.
  • Working in consultation with the Branch/Department and the Systems & Methods team to assess and define job functions and job requirements to achieve streamlined operations.
  • Assisting in training and implementation of new procedure.
  • Liaising with various levels of staff and management.
  • Assessing and responding to queries from various levels of staff and management regarding core applications and procedures and handling staff queries re procedures.
  • Systems & Methods Department

Learning and Development Officer

Victoria Mutual Building Society (VMBS)
04.2014 - 12.2016
  • Design training as well as review and develop Training Material (Curriculum, Manuals, Power Point Presentations, Trainer Handbook and Participant Workbooks).
  • Conduct Training (Training of Trainers and Participants).
  • Teller Training (Alliant Teller, ICBS, Lotus Notes, Anti-Money Laundering Policy and Proceeds of Crime Act, Money, Front Office Operations Appearance, Greetings, Conduct).
  • Customer Service Training (Front Office Operations).
  • Prepare Workbook, Certificates, Reports (Grades, Register).
  • Mark exams and issue certificates.
  • Coordinate Training.
  • Prepare training schedule and confirm attendance of Trainers and Participants.
  • Customer Service Training (Verification, Authentication, Dormant Accounts, Maintenance of Accounts, New Account Opening, Maintaining Customer Information).
  • Any other Bank Related Training assigned.
  • Update Training Manuals and make recommendations for efficiency.
  • Assess Teller Performance (On the Job Assessment).
  • Administration which includes using Excel to do the following: Registers, Lunch Lists, Budgets, Incoming Documents Log, Reports.
  • Monitor Training Hours and Training Attendance.
  • Course Evaluation Reports.

Student Assessment - Temporary Position

Ministry of Education
02.2014 - 03.2014
  • Use Excel for preparation of Examination Reports.
  • Preparation of Examination documents for dispatching.
  • Student Assistant for Examination (Special Education Unit).

Communications Officer - New Accounts and Maintenance

VMBS
Kingston, Jamaica
01.2004 - 01.2004
  • Responsible for opening and maintaining accounts.

Accounts Servicing Officer

VMBS
Kingston, Jamaica
09.2002 - 01.2004
  • Primarily responsible for receiving and preparing withdrawal slips for overseas customers.
  • Other duties include: Dealing with in-house and external customer queries, Checking Clerk responsibilities, Issuing cheques to in-house customers.
  • Acting Communications Officer and responsible for preparing customer correspondence.

Mail Processing Clerk

VMBS
Kingston, Jamaica
01.1998 - 01.2002
  • Responding to customer correspondence and queries via mail and telephone respectively.

Receptionist - Mortgage Department

VMBS
Kingston, Jamaica
01.1995 - 01.1998
  • Handle customer queries.
  • Form Design.
  • Stationery control.

Accounts Receivable Clerk

Berec Battery, Jamaica Ltd
01.1992 - 01.1994
  • Receive cheques from sales representatives and in-house customers.
  • Update receipt database.
  • Update Inventory Database.
  • Balance Cash Book.
  • Process Customer Queries and transactions.
  • Filing.

Accountant

Jamaica Open Bible Institute
01.1991 - 01.1992
  • Book keeping.
  • Process School Fees.
  • Payroll.
  • Calculate Salaries and Deductions.
  • Prepare pay slips.
  • Prepare cheques.

Receptionist

Datamac Computer Business Institute
01.1991 - 01.1992
  • Teach summer computer class in Word Star.
  • Recruit students for courses.
  • Process customer queries.
  • Process fees.
  • Filing.

Summer Finishing-Line Worker

Cigarette Company Ltd
01.1991 - 01.1991
  • Pack and seal boxes.

Education

Masters - Education

University of Georgia
09.2025

Post Graduate Diploma - Teaching Information Technology

University of the West Indies Mona
12.2021

Bachelors of Science - Management Studies

University of the West Indies Mona
12.2021

Statement of Participation - Policies & Procedure Writing- Sending Clear Signals in Written Directions

University of Technology
01.2009

Level I Certification - NCTVET National Vocational Qualifications: Data Operations (ICT) & Customer Service and Craft Entrepreneurial Skills

Infoserve Institute of Technology
01.2008

Certificate - Computer Studies

Heart Academy of Jamaica
01.2002

Course of Studies - Supervisory Management, Small Business Management

University of the West Indies School of Continuing Studies
01.1999

Diploma - Biblical Studies

Jamaica Open Bible Institute
01.1996

Certificate of Achievement - Computer Studies: Wordstar, Wordperfect, Basic Programming, Introduction to Computers, Lotus 123

Datamac Computer Business Institute
01.1992

Skills

  • Pedagogy
  • Andragogy
  • Banking and factory operations
  • Human resource development
  • LMS platforms (MS Teams, Zoom, Google Meet)
  • Management principles
  • Teaching and presentation skills
  • Organizing and research skills
  • Excellent communication
  • Interpersonal skills
  • Team building skills
  • Self motivated

Websites

Honours And Awards

  • University of the West Indies, Distinction, First Class Honors
  • Jamaica Open Bible Institute, Valedictorian
  • The Jamaica Chamber of Commerce, Junior Achievement Award: Business Development for Students

Publications

English Patois Mix Fun Poetry, https://www.amazon.com/English-Patois-Mix-Fun-Poetry/dp/1518631894

Community Service

  • Pastor, Miracle Tower of Praise and Power
  • Board Member, Secretary, Sunday School Superintendent, Youth President, Victory Open Bible Church

Timeline

Teacher

Lakeside High School
01.2022 - Current

Acting Manager: Training

Tax Administration Jamaica
01.2018 - Current

Learning and Development Officer

Victoria Mutual Building Society (VMBS)
04.2014 - 12.2016

Student Assessment - Temporary Position

Ministry of Education
02.2014 - 03.2014

Business Process Analyst

VMBS
01.2004 - Current

Communications Officer - New Accounts and Maintenance

VMBS
01.2004 - 01.2004

Accounts Servicing Officer

VMBS
09.2002 - 01.2004

Mail Processing Clerk

VMBS
01.1998 - 01.2002

Receptionist - Mortgage Department

VMBS
01.1995 - 01.1998

Accounts Receivable Clerk

Berec Battery, Jamaica Ltd
01.1992 - 01.1994

Accountant

Jamaica Open Bible Institute
01.1991 - 01.1992

Receptionist

Datamac Computer Business Institute
01.1991 - 01.1992

Summer Finishing-Line Worker

Cigarette Company Ltd
01.1991 - 01.1991

Masters - Education

University of Georgia

Post Graduate Diploma - Teaching Information Technology

University of the West Indies Mona

Bachelors of Science - Management Studies

University of the West Indies Mona

Statement of Participation - Policies & Procedure Writing- Sending Clear Signals in Written Directions

University of Technology

Level I Certification - NCTVET National Vocational Qualifications: Data Operations (ICT) & Customer Service and Craft Entrepreneurial Skills

Infoserve Institute of Technology

Certificate - Computer Studies

Heart Academy of Jamaica

Course of Studies - Supervisory Management, Small Business Management

University of the West Indies School of Continuing Studies

Diploma - Biblical Studies

Jamaica Open Bible Institute

Certificate of Achievement - Computer Studies: Wordstar, Wordperfect, Basic Programming, Introduction to Computers, Lotus 123

Datamac Computer Business Institute

Similar Profiles

CREATE PROFILE