Laurelthina Johnson
Adminstrative Office Assistant
Navajo,NM
Summary
Motivated with excellent communication and interpersonal skills looking to gain valuable experience in a professional setting. Ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and grow with your company.
Overview
17
17
years of professional experience
Work History
Allocation Specialist
Navajo United Way, Inc.
09.2011 - Current
- Performed administrative duties such as copying, scanning, faxing, mailing
- Maintained professional communication with staff members, supervisors, vendors and clients via phone, email or in person.
- Maintained files and filing, keeping sensitive information confidential.
- Screened incoming telephone calls, routing to appropriate personnel.
- Distributed and created brochures, pamphlets and signage to promote services for Non-Profit Organizations.
- Manage and implemented Annual Allocations to affiliated and non-affiliated Non-Profits Organizations.
- Follow Policies for Request for Proposals.
Office Specialist
Crystal Chapter
09.2009 - 10.2010
- Answered incoming calls and provided necessary assistance or directed callers to appropriate personnel.
- Processed incoming and outgoing mail, sorting and distributing to correct staff and department.
- Processed invoice and payments according to established procedures and guidelines.
- Operated office machines, such as photocopiers and scanners, fax machines and personal computers.
- Utilized computer and job related software to maintain and update filing, inventory and database systems
- Compiled, copy, sort and file records of office activities, business transactions, and other activities.
- Collected, counted and disbursed money to perform basic bookkeeping functions.
- Maintained composure in dealing with conditions of urgency and in pressure situations.
Temporary Office Assistant
Office Of Hearings And Appeals
07.2007 - 10.2007
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Supported staff by performing data entry and completing administrative duties.
Education
High School Diploma -
Navajo Pine High School
Navajo, NM 08.2024 - 05.2024
Skills
Teamwork and Collaboration
Microsoft Word
Dependable and Responsible
Clerical Support
Additional Information
January 2012 - April 2024
Volunteer Tax Preparer - Tax Help New Mexico, Albuquerque, NM
Utilized tax preparation software to accurately prepare tax returns for elderly and low income individuals or families. Prepared a variety of forms including 1040s, 1099s as well as other state specific forms. Submitted electronic filings via IRS e-file. Attended training classes focused on topics related to taxation law updates or changes. Worked closely with clients throughout the entire process from start to finish.
Timeline
High School Diploma -
Navajo Pine High School
08.2024 - 05.2024
Allocation Specialist
Navajo United Way, Inc.
09.2011 - Current
Office Specialist
Crystal Chapter
09.2009 - 10.2010
Temporary Office Assistant
Office Of Hearings And Appeals
07.2007 - 10.2007