Overview
Work History
Education
Skills
Timeline
Generic
Lauren Csokuly

Lauren Csokuly

Munhall,PA

Overview

10
10
years of professional experience

Work History

Grow-Tech

Trulieve/PurePen
02.2022 - Current
  • When I first started at trulieve I was in Cultivation as a grow-tech
  • I would work in 'Harvest' where I would harvest Medical Marijuana
  • About a month and a half in I started helping out with the dry flower team, part of cultivation and there
  • There is where I learned how to curate the dry flower, I had watched it throughout the stage of the drying process
  • It was a team process, but they started to pull me aside to watch it more closely to see the flower more closely
  • I would watch and look for bud-rot and other red flags, while doing that I would run a moisture test on the flower before it went out to the lab for it to be tested by the PA regulations
  • Then after doing that for a few months, I moved to the oil production/post packing department
  • While there I was responsible for a couple of different things, { Ask for more information } But mainly I was responsible for properly weighing, measuring, and filling various types of medical marijuana derivatives into the appropriate container accurately and efficiently and maintaining the PA quality control measures to ensure a high quality product
  • I would fill concentrate jars with waxes, sugars, we would fill the tinctures and vape pen carts, some we manually filled by hand using a machine called the duke, and some we would fill using a C9 machine that automatically filled it
  • At the end we would label containers with the appropriate product labels and packaging them for shipping all while maintaining the highest levels of cleanliness and sterility within the packaging area
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Cogo's
03.2020 - 09.2022
  • My responsibilities included managing the store by myself, I would ring out customers while I dealt with lottery money and I would deal with the public directly and handle day to day operations
  • I would stock the store on a regular basis and I would open and close the store by myself
  • The current owner has four other stores he manages therefore I am relied upon for the Munhall/Main Street store

Savemor Beer & Pop
09.2021 - 02.2022
  • My responsibilities included stocking shelves, lifting beer into cars for people, answering the phones
  • I would ring out customers, manage money, deal with the public directly and handle day to day operations
  • I would stock the store on a regular basis
  • Where our store was located I had to deal with different types of people

Customer Service Representative

Kohl’s
10.2019 - 01.2020
  • Company Overview: Customer Service Help Desk & Jewelry Counter Assistant
  • My responsibilities included processing returns and handling complaints
  • I would have to deal with very difficult customers without complaints, and would also answer phones and help them the best to my ability
  • I know how to do POS (point of sale) which means ringing out customers, I know how to use the ZEBRA equipment and BLUEBIRD equipment as well
  • I also worked on the doc getting and processing the freight, and then putting it on the floor
  • I also worked at the jewelry counter handling very expensive jewelry
  • I did work in the intimates and accessories department which means I helped customers with bra fittings and accessory decisions
  • I did floor sets for the Christmas season
  • Credit card sales
  • I did assist with some seasonal training for new employees
  • Customer Service Help Desk & Jewelry Counter Assistant
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.
  • Collaborated with team members to develop best practices for consistent customer service delivery.

Operations Lead

Charming Charlie’s
11.2014 - 09.2019
  • Company Overview: Operation leader, Sales Associate
  • I had the following responsibilities like Customer service
  • I would ringing out customers, taking customer calls, processing new shipments, bringing it
  • The truck and I would open the boxes up and check and see if the items were either damaged from being transported and I would be placing them on the floor after checking them and sorting through
  • I managed and trained the new girls on piercing ears on young children from all ages starting at 6 m.o up to full grown adults
  • I would be helping customers with outfit and jewelry choices
  • I also traveled from Charming Charlies at the Waterfront, Homestead, PA to the Charming Charles at the Galleria in Mt
  • Lebanon, PA whey they needed help
  • I would help the Manager out there from time to time
  • Operation leader, Sales Associate
  • Enhanced team productivity by providing ongoing training and development opportunities.
  • Managed and allocated staff and material resources to meet production goals.
  • Planned operations and activities, and led projects.
  • Managed daily operations, ensuring timely delivery of high-quality products and services to clients.
  • Performed quality control and monitored production efforts.
  • Led project teams through all phases of implementation, from initial planning to final execution, ensuring successful completion within defined timelines.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Lane Bryant
12.2018 - 06.2019
  • Company Overview: Part Time Key Holder
  • I had the following responsibilities: managing all the sales associates, training new hires, opening and closing the registers, approving payroll, ringing out customers, providing customer with different clothing choices, taking Customer phone calls, processing new shipments and placing it on the floor (completing floor sets), making the store the best it can be while also selling credit
  • I also handled signage and window changes
  • Part Time Key Holder

Cashier

Sears
12.2014 - 01.2016
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Education

No Degree - Psychology, Criminal Justice

Seton Hill
Greensburg
06.2017

HS Diploma -

Steel Valley
Munhall, PA
06.2016

Skills

  • Basic computer skills
  • Microsoft Word
  • Google Doc
  • Zoom
  • Communication
  • Problem Solving
  • Communication skills
  • Math skills
  • Counting skills
  • Attention to detail
  • Interpersonal skills
  • Teamwork
  • Following instructions
  • Dependability
  • Transportation
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Flexible and Adaptable
  • Dependable and Responsible

Timeline

Grow-Tech

Trulieve/PurePen
02.2022 - Current

Savemor Beer & Pop
09.2021 - 02.2022

Cogo's
03.2020 - 09.2022

Customer Service Representative

Kohl’s
10.2019 - 01.2020

Lane Bryant
12.2018 - 06.2019

Cashier

Sears
12.2014 - 01.2016

Operations Lead

Charming Charlie’s
11.2014 - 09.2019

No Degree - Psychology, Criminal Justice

Seton Hill

HS Diploma -

Steel Valley

Similar Profiles

CREATE PROFILE
Lauren Csokuly