Lauren Schumacher
Chicago,IL
Summary
Proven leader in project and operations management, adept at fostering collaborative environments and driving significant improvements in operational efficiency at Northwestern College. Skilled in vendor relations and staff management, successfully increased organizational efficiency and reduced turnover through strategic planning and inclusive culture development. Accomplished Executive Director recognized for leveraging strong team leadership and development to drive forward progress. Highly organized, detail-oriented leader skilled in directing high-performing teams to develop solutions and solve operational and technical problems. Success implementing systems across multiple operations with superior organizational and communication skills.
Overview
20
20
years of professional experience
Work History
Executive Director of Project Management
Northwestern College
07.2021 - Current
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
- Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Negotiated contracts with vendors, securing favorable terms while adhering to budgetary constraints.
- Increased organizational efficiency by streamlining processes and implementing new systems.
Campus Director
Northwestern College
03.2020 - 03.2021
- Maintained compliance with all regulatory requirements, ensuring the institution''s continued accreditation status.
- Oversaw facilities management, ensuring that buildings were well-maintained and equipped to meet the needs of students and staff alike.
- Led professional development workshops for faculty, promoting growth opportunities within their respective fields.
- Spearheaded initiatives to improve diversity on-campus, creating an inclusive atmosphere where all students felt welcome and supported.
- Increased campus efficiency by streamlining administrative processes and implementing new strategies.
- Implemented safety measures and protocols on-campus, ensuring a secure learning environment for both staff and students.
Academic Advisor
Northwestern College
07.2015 - 03.2020
- Managed caseloads effectively, prioritizing tasks based on urgency and importance while maintaining high-quality service delivery.
- Provided support and guidance to students experiencing academic and personal troubles.
- Developed strong relationships with students, providing mentorship and fostering personal growth.
- Promoted campus resources such as tutoring services or counseling centers to help students overcome barriers to success.
- Helped students with initial adjustment to university academic life and interpreted institutions policies and requirements.
- Enhanced student success by developing and implementing comprehensive academic plans.
- Served as a liaison between students, faculty, staff, and administration to address concerns or conflicts that arose during the course of study.
- Assisted students in identifying career goals and aligning them with appropriate academic programs.
- Provided ongoing support for students experiencing academic difficulties, resulting in improved performance.
Admissions Coordinator
Northwestern College
07.2004 - 03.2014
- Provided exceptional customer service during phone and email interactions with prospective students and their families, addressing concerns promptly and professionally.
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Assisted in patient admission process based on federal and state laws.
- Collaborated with admissions team to develop and implement strategies to improve admissions process.
- Managed admissions processes for incoming students, promptly collecting and processing necessary documents.
- Maintained accurate records of applicant data, ensuring timely decision-making and reporting.
Education
Bachelor of Science - Organizational Leadership
North Park University
Chicago, ILMaster of Science - Education
Keiser University
Fort Lauderdale, FL08.2012
Skills
- Program Management
- Project Management
- Operations Management
- Staff Management
- Operational planning
- Resident satisfaction
- Vendor Relations
Timeline
Executive Director of Project Management
Northwestern College
07.2021 - Current
Campus Director
Northwestern College
03.2020 - 03.2021
Academic Advisor
Northwestern College
07.2015 - 03.2020
Admissions Coordinator
Northwestern College
07.2004 - 03.2014
Bachelor of Science - Organizational Leadership
North Park University
Master of Science - Education
Keiser University
Similar Profiles
Natalie Campos-CintronNatalie Campos-Cintron
Adjunct Instructor at Northwestern CollegeAdjunct Instructor at Northwestern College
Alicia JoechleAlicia Joechle
Radiology Technician Student at Northwestern CollegeRadiology Technician Student at Northwestern College
Jennifer Dominguez VazquezJennifer Dominguez Vazquez
Student Advisor / Receptionist at Northwestern CollegeStudent Advisor / Receptionist at Northwestern College
Alex WaymanAlex Wayman
Revenue Enablement Lead at Culture AmpRevenue Enablement Lead at Culture Amp
Shanika WilliamsShanika Williams
Recovery Resolution Analyst at Insight GlobalRecovery Resolution Analyst at Insight Global