Lauren Acosta
Sugar Land,TX
Summary
Obtaining a stable position that will allow me to develop and implement my administrative skills while gaining experience and knowledge.
Overview
3
3
years of professional experience
Work History
Office Coordinator
AJ'S Synthetic Grass LLC
Houston, TX
07.2023 - 12.2023
- Created and maintained filing systems, both paper and electronic.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies.
- Answered incoming telephone calls, determined purpose of callers, and forwarded calls to appropriate personnel or department.
- Scheduled appointments for staff members using Timetree calendar system.
- Compiled data, tracked changes, and created reports in Excel spreadsheets.
- Developed productive working relationships with customers through courteous service via phone or email correspondence.
- Assisted with special projects as requested from time-to-time by management team.
- Processed invoices and coded documents according to company procedure standards.
- Responsible for ordering business cards for staff members when needed.
- Followed up with customer inquiries via phone or email promptly.
Cashier
Foodarama
Fort Bend, TX
06.2021 - 10.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Server
Panda Express
Fort Bend, TX
12.2021 - 01.2022
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Operated drive-thru window efficiently to ensure fast order processing times.
- Verified that orders were accurate and complete before delivering them to customers.
Education
High School Diploma -
Kempner High School
Sugar Land, TX05-2023
Skills
- Correspondence Management
- Office Management
- Cash Register Operation
- Customer Service
- Organizational abilities
- Time management skills
- Communication
- Teamwork
- Leadership
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Office Coordinator
AJ'S Synthetic Grass LLC
07.2023 - 12.2023
Server
Panda Express
12.2021 - 01.2022
Cashier
Foodarama
06.2021 - 10.2021
High School Diploma -
Kempner High School
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