Lauren Adkins
Beckley,WV
Summary
Results-oriented individual with a proven ability to establish client rapport. Extensive industry experience and a team player with a positive attitude.
Overview
10
10
years of professional experience
Work History
Dog Sitter/Walker
Rover/Independent
Beckley, US
2018.06 - Current
- Arranged initial meetings with prospective clients
- Enhanced owner satisfaction through ongoing dialogue regarding companion care
- Assisted pet owners with inquiries related to their animals' well-being.
Photographer
Mom365
2018.08 - 2019.10
- Exercised patience in interacting with diverse groups, including families and children.
- Demonstrated strong independent work ethic and teamwork skills.
- Strong verbal skills during collaborative projects.
- Maintained an optimistic outlook in challenging situations.
- Exhibited exceptional ability to organize tasks efficiently
Barista/Cashier
CROSSROADS MALL
Mount Hope, US
2018.10 - 2019.04
- Managed financial transactions
- Handled complaints effectively displaying politeness
- Maintained accurate records of transactions following standardized procedures
- Ensured timely and effective customer interactions
Cashier
Walgreens
Beckley, US
2017.08 - 2018.05
- Conducted efficient management of diverse payment methods
- Handled financial transactions including receipts and refunds
- Performed cash drawer audits
- Balanced daily transactions on a computerized point-of-sale system.
Tech Support
IBEX
Charleston, US
2014.10 - 2015.03
- Managed high volumes of inbound tech support calls effectively
- Worked independently with outstanding focus and precision
- Engaged with diverse clientele to resolve technical complications
- Provided support for various administrative tasks
- Provided attentive and empathetic customer service
- Increased sales by promoting attractive deals
Education
Diploma - Front Office, Medical Coding and Billing, Admin
Valley College
Beckley, WV03.2019
High school diploma -
Shady Spring High School
Shady Spring, WVSkills
- Effective Team Engagement
- Customer Service Expertise
- Proficient Time Organization
- Effective Communication
- Sales Expertise
- Client Relationship Management
- Schedule Management
- Proficient Office Administration
- Technical Troubleshooting Expertise
- Clinical Data Management
- Microsoft Office Proficiency
- Health Data Security Strategies
- Inbound and Outbound Sales Skills
Timeline
Barista/Cashier
CROSSROADS MALL
2018.10 - 2019.04
Photographer
Mom365
2018.08 - 2019.10
Dog Sitter/Walker
Rover/Independent
2018.06 - Current
Cashier
Walgreens
2017.08 - 2018.05
Tech Support
IBEX
2014.10 - 2015.03
Diploma - Front Office, Medical Coding and Billing, Admin
Valley College
High school diploma -
Shady Spring High School