Summary
Overview
Work History
Education
Skills
Timeline
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LAUREN AGENJO

Henderson,NV

Summary

Experienced in customer service for over a decade, with a passion for animals demonstrated through successful volunteer work at the Henderson shelter. Known for strong work ethic and ability to engage with diverse audiences. Takes pride in supporting and collaborating with colleagues.

Overview

6
6
years of professional experience

Work History

Kennel Volunteer

Henderson Animal Shelter
10.2023 - Current
  • Provided compassionate care for animals, ensuring their physical and emotional wellbeing.
  • Improved animal care by consistently maintaining a clean and organized kennel environment.
  • Promoted responsible pet ownership through community outreach events and educational programs.
  • Collaborated with fellow volunteers to maintain efficient daily operations within the kennel facility.
  • Assisted in transporting animals between various locations as needed for medical appointments or off-site events.
  • Contributed to a positive atmosphere by treating all animals, staff, and visitors with respect and professionalism.
  • Facilitated successful adoptions by matching prospective owners with suitable pets based on lifestyle compatibility.
  • Enhanced pet adoption rates through effective socialization and exercise of animals.
  • Actively engaged with potential adopters during shelter visits, answering questions about specific animals or general adoption processes.
  • Monitored animal behavior closely to identify any signs of illness, injury, or distress requiring immediate attention from veterinary staff.

Bartender / Server

Metro Pizza
08.2019 - Current
  • Managed bar operations, processed customer orders, and addressed menu inquiries.
  • Maintained cleanliness of bar area.
  • Oversaw shift operations and discount code allocation.

Bartender / Server

Gordon Biersch Las Vegas
11.2022 - 05.2023
  • Tend bar,
  • mix craft cocktails,
  • teach customers about beers brewed in house,
  • suggested wines to pair customers meals,
  • correctly put orders into computer system,
  • served banquet parties.
  • Worked until restaurant closed.

Bartender / Server

Sticks Tavern
04.2021 - 06.2022
  • Tend bar,
  • work counter top gaming machines,
  • paid out jackpots,
  • helped plan holiday and themed parties,
  • worked computer system

Education

High school or equivalent - Basic

Serrano High School
Phelan, CA
05.2012

Skills

  • Animal Handling - 15 years
  • Kennel Servicing - 15 years
  • Administering Animal Medications - 15 years
  • Food Handling - 10 years
  • Customer Service - 10 years
  • Alcohol Handling - 8 years
  • POS Knowledge - 10 years

Timeline

Kennel Volunteer

Henderson Animal Shelter
10.2023 - Current

Bartender / Server

Gordon Biersch Las Vegas
11.2022 - 05.2023

Bartender / Server

Sticks Tavern
04.2021 - 06.2022

Bartender / Server

Metro Pizza
08.2019 - Current

High school or equivalent - Basic

Serrano High School