Lauren Alderete
Georgetown
Summary
Results-driven dental assistant with hands-on externship experience and a focus on delivering exceptional patient care. Skilled in adapting to dynamic situations and solving problems creatively. Eager to contribute to organizational success while pursuing continuous professional development.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Externship
Austin 3D Dental
Austin
06.2025 - 07.2025
- Greeted patients, scheduled appointments and managed patient records.
- Maintained a clean working environment by following safety protocols.
- Took impressions of teeth for crowns or bridges.
- Operated suction devices during procedures to keep the mouth clear of saliva or debris.
- Recorded vital signs such as blood pressure, pulse rate and temperature before treatments began.
- Organized materials needed for each procedure according to the dentist's specifications.
- Ensured that all dental equipment was functioning properly prior to use.
- Performed X-rays and dental charting.
- Prepared and sterilized instruments for use in dental treatments.
- Assisted dentist during dental procedures such as fillings, extractions and root canals.
Account Coordinator
Arrive Logistics
Austin
03.2022 - 12.2024
- Streamlined communication between clients and internal teams for seamless project execution.
- Ensured timely response to client inquiries by maintaining open lines of communication through email correspondence, or phone calls
- Escalated issues to appropriate channels necessary.
- Coordinated meetings, calls, and demos for the number-person account management team.
- Scheduled pickups and deliveries for CDL drivers.
Customer Service
Amazon
Pflugerville
06.2021 - 02.2022
- Provided guidance to customer service staff in resolving complex customer service issues.
- Handled escalated customer service matters professionally.
- Provided excellent customer service during transactions.
- Greeted patients and provided friendly customer service.
- Follow company policies regarding customer service standards.
Customer Service
O’Brien Meat Company
Taylor
09.2020 - 05.2021
- Collaborated with senior customer service staff to identify areas for improvement in the customer service process.
- Provided customer service support for existing accounts.
- Maintained accurate records of customer service activities.
- Created detailed reports summarizing customer service trends.
- Managed schedules, customer service, and project planning.
- Prepared reports on customer service satisfaction surveys.
Education
Registered Dental Assistant -
Austin Dental School
Georgetown, TX07-2025
High School Diploma -
Taylor High School
Taylor, TX05.2021
Skills
- Creative problem solving
- Customer service
- Relationship building
- Adaptability
- Well Organized
- Sales support
- Patience
- Work from home experience
- Adobe CC
- Dentrix
- Microsoft Office
- Google Sheets
- Figma
- QuickBooks
- Dental terminology
- Office administration
- Record keeping
- Patient care
- Infection control
- First Aid/CPR
Certification
- CPR Certification
- Human Trafficking Certification
- Dental assistant registration course and examination Certification
Timeline
Externship
Austin 3D Dental
06.2025 - 07.2025
Account Coordinator
Arrive Logistics
03.2022 - 12.2024
Customer Service
Amazon
06.2021 - 02.2022
Customer Service
O’Brien Meat Company
09.2020 - 05.2021
Registered Dental Assistant -
Austin Dental School
High School Diploma -
Taylor High School