Overview
Work History
Education
Skills
Timeline
Generic

Lauren Alfano

Snellville,GA

Overview

11
11
years of professional experience

Work History

Kitchen Manager

Schlotzsky's Deli
01.2024 - 01.2025
  • Oversaw daily kitchen operations, ensuring compliance with health and safety regulations.
  • Managed inventory control systems, optimizing stock levels and reducing waste effectively.
  • Processed customer transactions efficiently using point-of-sale systems.
  • Managed cash register and ensured accurate cash handling procedures.
  • Trained new staff on checkout operations and customer service best practices.

Assistant Manager

For Better or Wurst
06.2021 - 09.2022
  • Led team in achieving operational goals through effective scheduling and resource allocation.
  • Developed training materials to enhance staff performance and ensure compliance with company policies.
  • Implemented process improvements that increased efficiency and reduced operational errors.
  • Coordinated cross-departmental initiatives to streamline communication and foster collaboration among teams.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed comprehensive training programs to enhance employee skills and performance.
  • Mentored new hires, resulting in stronger staff development and increased productivity.

Management Assistant

Jason's Deli
02.2020 - 07.2022
  • Coordinated executive schedules, ensuring optimal time management and prioritization of tasks.
  • Organized company events and meetings, improving employee engagement and team cohesion.
  • Provided administrative support during key projects, ensuring timely completion and adherence to defined budgets or resource constraints.
  • Supervised daily cash operations to ensure accuracy and efficiency in transactions.
  • Trained and mentored new cashiers on best practices for customer service and register operations.
  • Implemented process improvements that reduced transaction times and enhanced customer satisfaction.
  • Developed and implemented efficient food preparation processes, enhancing overall kitchen productivity.

Team Leader

Bezoria
08.2019 - 02.2020
  • Led team in achieving operational targets through effective scheduling and resource allocation.
  • Mentored junior staff, promoting skill development and enhancing team performance.
  • Streamlined workflows by implementing process improvements, increasing efficiency across operations.
  • Facilitated communication between departments to ensure alignment on project goals and objectives.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.

Assistant Store Manager

Little Caesars
10.2013 - 10.2018
  • Assisted in daily store operations, ensuring efficient workflow and excellent customer service.
  • Supported inventory management processes, including stock replenishment and merchandise organization.
  • Engaged with customers to address inquiries and resolve issues promptly and professionally.
  • Collaborated with team members to maintain a clean and organized sales floor environment.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.

Education

GED -

Gwinnett Technical College
Lawrenceville, GA

Skills

  • Multitasking and organization
  • Customer service
  • Staff supervision
  • Employee development

Timeline

Kitchen Manager

Schlotzsky's Deli
01.2024 - 01.2025

Assistant Manager

For Better or Wurst
06.2021 - 09.2022

Management Assistant

Jason's Deli
02.2020 - 07.2022

Team Leader

Bezoria
08.2019 - 02.2020

Assistant Store Manager

Little Caesars
10.2013 - 10.2018

GED -

Gwinnett Technical College

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Lauren Alfano