Lauren Allen
JACKSONVILLE,FL
Summary
Hardworking and outgoing professional with experience in bartending, customer service, and sales. Comfortable working in fast paced environments, handling cash, multitasking, and communicating with customers and coworkers. Reliable, personable, and quick to learn, with a strong focus on providing great customer service and creating a positive experience for guests.
Overview
4
4
years of professional experience
Work History
Bartender
Coco Locos
Panama City Beach, FL
07.2024 - 08.2026
- Provided exceptional customer service, ensuring satisfaction and repeat business.
- Crafted innovative cocktails and beverages to enhance customer experience.
- Maintained cleanliness and organization of the bar area to comply with health regulations.
- Assisted in inventory management, tracking stock levels and ordering supplies.
- Trained new staff on drink preparation techniques and customer service protocols.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Real Estate Agent
Counts Real Estate
Panama City Beach, FL
12.2022 - 08.2026
- Conducted market analysis to determine competitive pricing strategies for listings.
- Developed and maintained strong client relationships through effective communication and follow-ups.
- Facilitated property showings, highlighting features to prospective buyers.
- Coordinated with mortgage lenders and inspectors to streamline transaction processes.
- Communicated with clients to understand property needs and preferences.
To-Go Server
Hook’d Pier Bar and Grill
Panama City Beach, FL
03.2024 - 07.2024
- Delivered exceptional customer service by efficiently processing to-go orders and ensuring accuracy.
- Collaborated with kitchen staff to streamline order preparation and enhance service speed.
- Trained new team members on procedures, menu items, and customer engagement techniques.
- Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
- Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
Education
Associate of Arts - Business
Florida State College
Jacksonville, FL2028
Skills
- Multitasking abilities
- Cash register operation
- Dependable worker
- Team collaboration
- Sales expertise
- Drink preparation
- Point of sale management
- Cocktail knowledge
- Dependable worker
- Team player attitude
Timeline
Bartender
Coco Locos
07.2024 - 08.2026
To-Go Server
Hook’d Pier Bar and Grill
03.2024 - 07.2024
Real Estate Agent
Counts Real Estate
12.2022 - 08.2026
Associate of Arts - Business
Florida State College