Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauren Amaro

Midland ,TX

Summary

Bright Office Administrator with success in supporting staff by providing clerical expertise. Talented in Quickbooks and computer office programs. Successful at assisting staff with duties beyond those assigned and always willing to pitch in and help.

Overview

9
9
years of professional experience

Work History

Receptionist

Sadler & Associates, LLC
04.2025 - Current
  • Managed front desk operations, ensuring prompt and courteous service for all visitors.
  • Coordinated appointment scheduling and maintained accurate records in electronic systems.
  • Responded to inquiries via phone and email, providing information about services and policies.
  • Developed efficient filing system for client documents, enhancing retrieval speed and accuracy.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained payments records accurately.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.

Substitute Teacher

Fort Stockton Independent School District
08.2022 - 05.2023
  • Delivered engaging lessons to diverse student groups, adapting content for various learning styles.
  • Implemented classroom management strategies to maintain a positive and productive learning environment.
  • Provided individualized support to students, enhancing academic performance and confidence.
  • Monitored student progress and behavior, providing timely feedback to parents and educators.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Supervised lunchroom and recess activities.
  • Provided support to special education students in inclusive classrooms, developing accommodations and modifications to meet their unique needs.

Office Administrator

M&J Trucking Inc.
07.2017 - 07.2020
  • Supported office manager with proactive correspondence management, document coordination and customer relations.
  • Maintained open communication with customers to foster positive relations and provide updates on issues.
  • Interacted with customers by phone, email or in-person to provide information.
  • Researched accounts and contracts and emailed compiled information upon completion.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Reconciled account files and produced monthly reports.
  • Verified salaried and hourly employee time cards to prepare accurate bi-weekly payroll.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • In charge of the largest account within the company.
  • Input data for AP/AR

911 Dispatcher

City Of Fort Stockton
06.2016 - 07.2017
  • Completed appropriate forms and radio announcements for police department needs such as BOLO, missing persons or theft requests.
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
  • Relayed latest information to first responders via electronic means, telephone calls and radio responses.
  • Read system maps and caller information, and documented details in system.

Education

Masters Independent School District
Tye, Tx
06.2009

Skills

  • Report Preparation and Analysis
  • Decision Making
  • Handling Customer Complaints
  • Microsoft Office Suite
  • Adaptable and Resilient
  • Multitasking and Prioritization
  • Contracts and Vendor Agreements
  • Microsoft Office
  • Payroll Administration
  • Intuit QuickBooks
  • Accounts Payable and Receivable
  • Documentation and Recordkeeping

Timeline

Receptionist

Sadler & Associates, LLC
04.2025 - Current

Substitute Teacher

Fort Stockton Independent School District
08.2022 - 05.2023

Office Administrator

M&J Trucking Inc.
07.2017 - 07.2020

911 Dispatcher

City Of Fort Stockton
06.2016 - 07.2017

Masters Independent School District

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