Lauren AmRhein
Westport,IN
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
Eskenazi Hospital
05.2022 - Current
- Established administrative work procedures to track staff's daily tasks.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Mail Handler
United States Post Office
03.2017 - 05.2022
- Improved mail processing efficiency by sorting and organizing incoming and outgoing mail accurately and promptly.
- Balanced workload effectively during peak seasons to ensure consistent service levels despite increased volume demands.
- Proved successful working within tight deadlines and fast-paced environment.
- Prioritized time-sensitive materials by recognizing urgent markings or deadlines, ensuring prompt delivery without compromising quality standards.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
Warehouse Order Picker
CVS Distribution Center
10.2016 - 03.2017
- Checked inventory and selected products from specific locations based upon availability.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Picked and packed order items.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Followed orders precisely for correct items, sizes and quantities.
Order Processor
Amazon
09.2012 - 10.2016
- Monitored and tracked inventory to achieve prompt order fulfillment.
- Enhanced customer satisfaction by ensuring accurate and timely order fulfillment.
- Double-checked customer orders and information before filling out order forms to prevent unnecessary delays and errors.
- Conducted regular audits of completed orders to ensure accuracy and identify areas requiring attention or improvement.
- Updated company tracking system with latest information.
- Worked flexible hours across night, weekend, and holiday shifts.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
High School Diploma -
Lawrence North High School
Indianapolis, IN05.2011
Skills
- Confidential Document Control
- High Volume Phone Inquiries
- Customer relations and communications
- Microsoft Outlook
- Customer Service
- Documentation and control
- Physician billing
- Microsoft Office
- Confidentiality and Data Protection
- Fast Learner
- Computer Proficiency
- Microsoft PowerPoint
Timeline
Administrative Assistant
Eskenazi Hospital
05.2022 - Current
Mail Handler
United States Post Office
03.2017 - 05.2022
Warehouse Order Picker
CVS Distribution Center
10.2016 - 03.2017
Order Processor
Amazon
09.2012 - 10.2016
High School Diploma -
Lawrence North High School