Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauren Auzenne

Baton Rouge,LA

Summary

Experienced sales associate swiftly adapts to new situations, company cultures, and work processes. Skillful in promoting current sales, processing transactions, and handling customer complaints. Strong proficiency in POS system operation paired with superior customer service and communication abilities. A dependable employee seeking opportunities to expand skills and contribute to company success. Considered hardworking, ethical, and detail-oriented.

Overview

2
2
years of professional experience

Work History

Online Personal Shopper

Walmart
09.2022 - 12.2022
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Helped customers locate products and checked store system for merchandise at other sites.

Beauty Advisor

Ulta Beauty Inc.
07.2022 - 09.2022
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Maintained counter and display areas for cleanliness and organization.
  • Identified skin and hair needs of customers to provide assistance in choosing best products.
  • Promoted additional products and services to increase sales numbers and revenue with diverse selection.
  • Arranged merchandise to present visually appealing displays and attract clientele.
  • Recommended specific hair and beauty products to meet individual customer needs.
  • Trained new staff in product knowledge and customer service protocols.

Sales Associate

Tj-Maxx
08.2020 - 05.2021
  • Created great customer experiences with personalized sales support
  • Helped customers navigate store, complete sales and process returns
  • Demonstrated selling experience in fast-paced, service-oriented retail setting
  • Resolved customer concerns using strong communication and conflict management skills
  • Processed payments quickly to keep customer flow moving
  • Assisted customers with sales and service needs
  • Built attractive displays and merchandised products.

Education

Bachelor’s Degree -

BRCC

Skills

  • Hospitality and accommodation
  • Service-oriented
  • Merchandising
  • Positive and professional
  • Conflict resolution
  • Strong communication
  • Problem-solving
  • Online Systems
  • Credit and Debt Card Processing
  • Guest Inquiries
  • Bagging and Packaging
  • Visual Displays
  • Technical Management

Timeline

Online Personal Shopper

Walmart
09.2022 - 12.2022

Beauty Advisor

Ulta Beauty Inc.
07.2022 - 09.2022

Sales Associate

Tj-Maxx
08.2020 - 05.2021

Bachelor’s Degree -

BRCC
Lauren Auzenne