Lauren Ayotte
McKinney,Texas
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Loan Officer Assistant
Fairway Independent Mortgage Corporation
06.2021 - Current
- Provided comprehensive administrative support to Loan Officers so they could focus on building relationships with clients and generating new business opportunities.
- Reviewed and validated details of loan applications and closing documentation.
- Improved turnaround times for loan applications through effective prioritization and proactive problem-solving techniques.
- Confirmed applicants met lender requirements to repay loans by reviewing applications to determine eligibility.
- Contacted customers via mail, telephone and email to relay acceptance or rejection of applications.
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications, and financial history paperwork.
- Developed strong rapport with real estate agents, cultivating valuable referral networks that led to increased business growth opportunities.
- Mentored junior Loan Officer Assistants, sharing best practices for document collection, organization, and communication skills leading to higher team success rates.
Production Partner
Benchmark Mortgage
11.2016 - 05.2021
- Provided comprehensive administrative support to Loan Officers so they could focus on building relationships with clients and generating new business opportunities.
- Reviewed and validated details of loan applications and closing documentation.
- Improved turnaround times for loan applications through effective prioritization and proactive problem-solving techniques.
- Confirmed applicants met lender requirements to repay loans by reviewing applications to determine eligibility.
- Contacted customers via mail, telephone and email to relay acceptance or rejection of applications.
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications, and financial history paperwork.
- Developed strong rapport with real estate agents, cultivating valuable referral networks that led to increased business growth opportunities.
- Mentored junior Loan Officer Assistants, sharing best practices for document collection, organization, and communication skills leading to higher team success rates.
Loan Officer Assistant
Guild Mortgage
09.2014 - 11.2016
- Provided comprehensive administrative support to Loan Officers.
- Assembled important paperwork and disclosures for borrower.
- Reviewed and validated details of loan applications and closing documentation.
- Answered inquiries and provided superior customer service to clients.
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications, and financial history paperwork.
Education
Collin College
Skills
- Loan Origination
- Loan Processing
- Loan Application Preparation
- Calculations Review
- Customer Service
- Customer Retention
- Organization and Time Management
- Problem Resolution
- Analytical and Critical Thinking
Certification
- NMLS #1116703
References
- Sean Barnes - Producing Branch Manager, I Trust Lending Team, 214-929-4258, seanb@itrustlendingteam.com
- Shellie Neill, Client Relations Manager, Benchmark Mortgage,
817-218-0905, shellie.neill@benchmark.us
- Teresa Wiggins, Personal Referral, 972-365-7549, tmwiggins@sbcglobal.net
- Dawn Hosier, Personal Referral, 909-758-1807, boydbandcgl@gmail.com
Timeline
Loan Officer Assistant
Fairway Independent Mortgage Corporation
06.2021 - Current
Production Partner
Benchmark Mortgage
11.2016 - 05.2021
Loan Officer Assistant
Guild Mortgage
09.2014 - 11.2016
Collin College