Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauren Bakeman

Chesterfield

Summary

Dynamic professional with a strong background in customer service and project management, honed at Oakhills Painting. Proven ability to enhance operational efficiency through meticulous attention to detail and effective communication. Skilled in Microsoft Office and inventory management, consistently delivering high-quality results and fostering positive team environments.

Overview

24
24
years of professional experience

Work History

Assistant

Oakhills Painting
10.2020 - Current
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to painter tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Skilled at working independently and collaboratively in a team environment.
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
  • Worked effectively in fast-paced environments.
  • Promoted a positive work environment by demonstrating strong teamwork and communication skills.
  • Maintained high-quality workmanship through attention to detail and adherence to industry standards.
  • Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
  • Used variety of hand and power tools to complete tasks.
  • Cleaned and maintained tools, equipment and worksites.

Business Owner

CaliSkye Creations
05.2015 - 01.2021
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
  • Designed business plan to define concept, short-term and long-term goals and strategies.
  • Expanded into new markets, conducting thorough analysis to ensure compatibility and potential for growth.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Delivered an exceptional level of service that led to repeat business and word-of-mouth referrals.
  • Measured and cut materials in adherence to schematic drawings.
  • Managed custom order requests efficiently by maintaining open communication with clients throughout the design process, ensuring timely delivery of satisfactory final products.
  • Maintained accurate inventory records, ensuring adequate stock levels to meet demand while minimizing waste materials.
  • Launched new products or services by conducting market research, identifying opportunities, and developing targeted promotional campaigns.

Administrative Assistant

Elite Fence Company
04.2011 - 11.2013
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
  • Maintained personnel records and updated internal databases to support document management.
  • Established an organized filing system that streamlined document retrieval and reduced misplaced files.
  • Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Reconciled account files and produced monthly reports.
  • Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.

Head Waitress

Dooley's Irish Tavern
06.2006 - 04.2011
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Supervised server staff and simultaneously served personal section of tables.
  • Developed strong relationships with regular customers, fostering loyalty to the establishment.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Trained new staff members on restaurant policies, procedures, customer service standards, and the POS system.
  • Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Supported teamwork atmosphere among staff members through clear communication and through effective delegation of tasks based on individual strengths.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Coordinated private events and special occasions, providing exceptional service tailored to individual needs.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Administrative Assistant

Lochmoor Development and Certified Contracting
01.2001 - 01.2007
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Used accounting software to reconcile accounts, track income, and generate invoices.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
  • Streamlined payroll processing by implementing efficient data entry and verification methods.
  • Ensured accurate financial reporting by maintaining up-to-date accounts payable ledgers and schedules.
  • Managed client expectations throughout the home buying process, ensuring smooth transactions and positive experiences.

Education

Associate of Science - General Business

Macomb Community College
Warren, MI
12-2021

Skills

  • Project Planning and Management
  • Customer Service
  • Data Management
  • Friendly, Positive Attitude
  • Microsoft Office
  • Organizational Skills
  • Computer Skills
  • Troubleshooting Skills
  • Inventory Management
  • Attention to Detail
  • Quickbooks
  • Multitasking Abilities

Timeline

Assistant

Oakhills Painting
10.2020 - Current

Business Owner

CaliSkye Creations
05.2015 - 01.2021

Administrative Assistant

Elite Fence Company
04.2011 - 11.2013

Head Waitress

Dooley's Irish Tavern
06.2006 - 04.2011

Administrative Assistant

Lochmoor Development and Certified Contracting
01.2001 - 01.2007

Associate of Science - General Business

Macomb Community College

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Lauren Bakeman