Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauren Baker

Conroe

Summary

I am a dynamic shift supervisor at Starbucks with a proven track record in employee training and cash handling. Expert in resolving customer issues and enhancing workplace safety, fostering a motivated team environment. Committed to operational excellence and efficient inventory management, driving improved performance metrics and customer satisfaction. I strive to promote customer satisfaction by managing team to achieve specific purchase order and delivery date based on priority. My objectives lay in pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

4
4
years of professional experience

Work History

Shift Supervisor

Starbucks
04.2021 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
  • Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

Education

Associate of Science - Radiology

Lone Star College
Houston, TX
05-2028

High School Diploma -

Willis Hight School
Willis, TX
05-2019

Skills

  • Cash handling
  • Employee training
  • Workplace safety
  • Staff motivation
  • Performance metrics
  • Operations support
  • Problem-solving

Timeline

Shift Supervisor

Starbucks
04.2021 - Current

Associate of Science - Radiology

Lone Star College

High School Diploma -

Willis Hight School