Lauren Barnett
Summary
Highly-organized and meticulous Administrative Professional with 5+ years of experience in organizing & scheduling appointments, planning meetings, and taking detailed minutes. Skilled at answering & directing phone calls, preparing accurate reports, and developing & maintaining filing systems. Adept at ordering office supplies, reconciling expense reports, and maintaining office policies & procedures.
Overview
10
10
years of professional experience
Work History
Retail Merchandiser
Hallmark
01.2024 - Current
- Execute planogram, pricing, and signage to foster exceptional customer experiences
- Organize and maintain displays to achieve clean and appealing product layouts.
- Organize store merchandise racks and displays to promote and maintain visually appealing environments.
- Answer customer questions regarding store merchandise, department information, and pricing.
Program Assistant
Winthrop University
05.2023 - 09.2023
- Managed departmental administrative office, overseeing internal and external communications and maintaining a professional office presence
- Coordinated budget process, tracking expenditures, reconciling budgets, and preparing financial reports
- Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
- Implemented a centralized record-keeping system that improved overall data accuracy and accessibility for team members.
Administrative Assistant
Lifespan Services
12.2021 - 04.2023
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Excelled in supporting executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Developed a process to streamline the monthly Expense Reconciliation Report
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Intern
Novant Health
06.2020 - 07.2021
- Processed team members' requests for the Hope Fund and Childcare Fund efficiently
- Ensured thorough completion of disaster relief requests following company policies
- Utilized software like ServiceNow and Microsoft Teams proficiently
- Identified and organized various forms of documentation including medical bills and insurance statements
- Demonstrated ability to prioritize and manage multiple tasks effectively
- Provided timely and accurate support for team members in need.
Document Processor
Vital Records Control
07.2019 - 10.2019
- Streamlined document processing workflow to exceed production goals
- Organized and maintained confidential special education and student records
- Implemented new procedures to enhance efficiency and accuracy
- Collaborated with team members to ensure timely completion of tasks.
Document Specialist
METLIFE
10.2018 - 02.2019
- Implemented efficient organization and department procedures to ensure timely completion of tasks
- Demonstrated exceptional judgment and experience to achieve daily goals consistently
- Managed high volumes of documents efficiently, prioritizing tasks according to deadlines and project requirements.
- Excelled in document research by surpassing expectations and delivering high-quality results.
Cashier
BJ's Wholesale Club
09.2014 - 06.2018
- Provided excellent customer service by issuing receipts and change promptly
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Data Capture Specialist
DELOITTE
08.2017 - 02.2018
- Conducted thorough research on companies and accurately inputted data into Salesforce
- Implemented strategies to reduce data entry errors and increase office efficiency
- Collaborated with Business Development Manager and Analysts to support their projects
- Proactively reported any issues or discrepancies to management for resolution.
Office Assistant
Central Piedmont Community College
01.2017 - 05.2017
- Provided comprehensive office support to the Facilities Maintenance Coordinator
- Maintained and updated filing and database systems efficiently
- Entered data accurately into Key Wizard Database
- Managed work orders effectively in School Dude system
- Expedited document processing with accurate data entry and timely filing.
Front Desk Receptionist
Central Piedmont Community College
08.2015 - 12.2016
- Managed incoming calls and provided exceptional customer service to students and visitors
- Excelled in coordinating schedules, appointments, and maintained organized calendars
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Ensured smooth office flow and prioritized tasks effectively.
Education
Office Administration -
Central Piedmont Community College
Charlotte, NCGeneral Studies -
Central Piedmont of Community College
Charlotte, NCMedical Office Administration -
Central Piedmont Community College
Charlotte, NCSkills
- Time Management
- Database entry
- Administrative Support
- Customer Engagement
Timeline
Retail Merchandiser
Hallmark
01.2024 - Current
Program Assistant
Winthrop University
05.2023 - 09.2023
Administrative Assistant
Lifespan Services
12.2021 - 04.2023
Intern
Novant Health
06.2020 - 07.2021
Document Processor
Vital Records Control
07.2019 - 10.2019
Document Specialist
METLIFE
10.2018 - 02.2019
Data Capture Specialist
DELOITTE
08.2017 - 02.2018
Office Assistant
Central Piedmont Community College
01.2017 - 05.2017
Front Desk Receptionist
Central Piedmont Community College
08.2015 - 12.2016
Cashier
BJ's Wholesale Club
09.2014 - 06.2018
Office Administration -
Central Piedmont Community College
General Studies -
Central Piedmont of Community College
Medical Office Administration -
Central Piedmont Community College