Lauren Battle
Leavenworth,KS
Summary
Driven by compassion and reliability, enhanced patient and client well-being and satisfaction through attentive care at Phoenix Home Care & Hospice and exceptional service in diverse roles, including Cosmetology and Private Care. Leveraging strong communication and organizational skills, consistently met and exceeded goals, significantly contributing to a positive reputation. Dependable employee establishes rapport and trust with patients and children with help to complete daily living tasks to enhance quality of life. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Private Caregiver
Phoenix Home Care & Hospice
04.2024 - Current
- Maintained clean, safe, and well-organized patient environment.
- Provided emotional support and companionship to patients, promoting overall wellbeing.
- Administered medication as directed by physician.
- Handled household management tasks like laundry, light housekeeping and grocery shopping leading to well-maintained living space.
- Assisted with personal hygiene tasks such as bathing, grooming, and dressing for enhanced self-esteem.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients with daily living activities for improved quality of life.
- Enhanced patient comfort by providing compassionate and attentive personal care.
Private Nanny
Elaine And Joey Soptic
06.2023 - Current
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
- Implemented effective sleep training techniques that established healthy bedtime routines resulting in improved sleep quality.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Promoted intellectual development through reading, storytelling, and engaging educational activities.
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
Cosmetologist
Self-employed
12.2022 - 04.2023
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
- Demonstrated thorough knowledge of all salon products and services.
- Used social media platforms to promote salon and services.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Performed eyebrow shaping and Brazilian waxing to provide symmetry and remove unwanted hair.
- Educated clients on proper skin care techniques and ideal products suitable to needs.
Stylist Sales Associate
Maurices
05.2019 - 01.2020
- Enhanced store sales by skillfully cross-selling and upselling related products to clients based on their needs and preferences.
- Connected and engaged with customers to understand styling needs.
- Worked closely with store management to set and achieve individual sales targets, contributing to overall team success.
- Acknowledged, interacted and built relationships with clients to stimulate loyalty.
- Maintained a clean, inviting store environment conducive to shopping by regularly tidying sales floor displays and dressing rooms.
- Embraced fashion and understood market trends to articulate in client interactions.
- Handled returns and exchanges professionally while adhering to company policies, ensuring customer satisfaction remained high.
- Advised client base of new products and seasonal fashions to increase store sales.
- Participated in staff training sessions to continuously improve product knowledge and deliver outstanding customer service experiences.
- Collaborated with team members to create visually appealing merchandise displays, resulting in increased store traffic and sales.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Line Cook
Mama Mia's Italian Restaurant
01.2016 - 05.2017
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed health, safety and sanitation guidelines while preparing and serving food.
Education
Associates - Cosmetology
Hays Academy of Hair Design
Salina11.2022
High School Diploma -
Pleasant Ridge High School
Easton, KS05.2020
Skills
- Compassion
- Honesty
- Communication
- Reliability
- Organization
- Adaptability
- Cleanliness
- Detail-Oriented
- Problem Solving
Certification
- Certified Basic Life Support, NationalCPRFoundation - April 24, 2023
References
Elaine Soptic
Phone Number: (316)-207-6816
Email: Elainesoptic@gmail.com
Joey Soptic
Phone Number: (913)-961-3659
Email: Jsop24@gmail.com
Louisa Kostrzewski
Phone Number: (857)-400-6471
Email: Loisavkostrzewski@gmail.com
Francisco Hernandez
Phone Number: (530)-291-9521
Email: Franciscoxhr@gmail.com
Oliva Branstetter
Phone Number: (417)-872-2126
Email: Obranstetter@phoenixhomehc.com
Timeline
Private Caregiver
Phoenix Home Care & Hospice
04.2024 - Current
Private Nanny
Elaine And Joey Soptic
06.2023 - Current
Cosmetologist
Self-employed
12.2022 - 04.2023
Stylist Sales Associate
Maurices
05.2019 - 01.2020
Line Cook
Mama Mia's Italian Restaurant
01.2016 - 05.2017
Associates - Cosmetology
Hays Academy of Hair Design
High School Diploma -
Pleasant Ridge High School