Lauren Belk
Reedsburg
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level for a CNA position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Sales Representative
Dells Army Ducks
05.2021 - 05.2023
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
- Increased customer satisfaction by addressing and resolving complex issues effectively.
- Developed a comprehensive knowledge of product offerings to better assist customers with informed recommendations.
- Supported team members during peak periods by sharing workload and providing guidance when needed.
- Contributed to positive team culture, driving motivation and productivity among peers.
- Enhanced team performance, providing continuous training and support to new and existing representatives.
Education
No Degree - Diagnostic Medical Sonography
Blackhawk Technical College
Janesville, WI05.2027
High School Diploma -
Reedsburg Area High School
Reedsburg, WI05.2023
Skills
- Goal-Oriented
- Customer Needs Assessment
- Product Knowledge
- Cash Handling
- Food safety and sanitation
Accomplishments
- Captain of high school basketball team through leadership.
Certification
- CNA - Certified Nurse Assistant
- BSL- Basic Life Support
Timeline
Customer Service Sales Representative
Dells Army Ducks
05.2021 - 05.2023
No Degree - Diagnostic Medical Sonography
Blackhawk Technical College
High School Diploma -
Reedsburg Area High School