Lauren Bennett, DDS
Tulsa,OK
Summary
I am a productive Dentist and Dental Office Manager with versatile skills in staff supervision and customer service. After 16 years of owning and operating my clinical practice, I suffered a serious blood clot that led me to sell my practice and retire from clinical work. I know dentistry and business management very well. I am dependable with superior work ethic and dedication to high quality service.
Overview
16
16
years of professional experience
Work History
Fundraising Volunteer
Eastland Assembly Of God
Tulsa, OK
01.2011 - Current
- Developed and implemented fundraising campaigns to raise awareness and funds for the organization.
- Generated thank you letters to acknowledge contributions.
- Identified and recruited more volunteers to support and help with fundraising campaigns.
Dentist
Self Employed Dentist
Tulsa, OK
12.2009 - 10.2023
- Performed advanced dental procedures with precision and care, including root canals, extractions, fillings, crown placements, implants, neurotoxins and orthodontics
- Developed and implemented procedure techniques to successfully use Botox for the treatment of head and neck pain
- Partnered with dental hygienists, dental assistants, and clerical staff to deliver top-notch patient care
- Maximized efficiency by leveraging proficiency in Dentrix practice management software, digital record-keeping, and digital radiography.
- Ensured compliance with safety protocols during procedures
- Oversaw inventory control of supplies required for procedures and day-to-day office functions
- Designed personalized treatment plans tailored to individual patient needs and anxiety levels
- Participated in collaborative efforts with other medical professionals to achieve seamless patient care
- Provided comprehensive training to new hires, covering both clinical and clerical duties
- Focused on professional development by attending continuing education courses and engaging with a study club centered on complex dentistry
- Established long-term patient connections by utilizing exceptional customer service abilities resulting in many patients entrusting their care to me for 16 years. Additionally, numerous families traveled significant distances to seek treatment at my clinic.
- Oversaw sterilization and maintenance of dental instruments and equipment, ensuring strict adherence to OSHA guidelines for a safe and hygienic work environment
- Guided and mentored dental staff, fostering a team environment focused on high-quality patient care and advanced education
- Ensured precise documentation of patient visits in electronic health records system
- Managed recruitment, training, and oversight of entire staff team
- Ensured smooth operation of all HR processes including time clock supervision, overtime management, vacation schedule administration, office functionality, and conflict resolution
- Served as point person for overseeing dental insurance claim submissions, follow up on pending claims, and accurately recorded payments in patient ledgers
- Performed comprehensive management of all office accounting responsibilities including accounts receivable, accounts payable, bookkeeping, and budgeting
- Ensured accurate payroll management and timely completion of tax documents
- Successfully devised and executed marketing plans, including the development of newsletters, to ensure consistent productivity
- Developed and implemented multiple vital materials for the clinic such as patient intake questionnaires, informed consent forms, patient education brochures,and office policy manuals
Associate Dentist
Mark Tiernan DMD
Tulsa, OK
06.2008 - 11.2009
- Provided comprehensive dentistry for all age levels
- Proficient with Eagle Soft practice management software
- Facilitated referrals for specialty care when necessary
- Communicated with all staff members in a large, busy office
Education
CPR Instructor Certification -
American Heart Association
Tulsa, OK12-2023
Completed Implantology Residency - Dental Implants And Associated Surgeries
McGarry Implant Institute
Oklahoma City, OK05-2018
Sedation Dentistry
Baylor University
Waco, TX11-2008
Invisalign Orthodontics
Invisalign
Tulsa, OK10-2008
Botox For The Treatment of Pain
Neurotoxin Training
Tulsa, OK09-2008
Doctorate of Dental Surgery - Dentistry
University of Oklahoma Health Science Center
Oklahoma City, OK06-2008
BioMedical Science -
University of Oklahoma
Norman, OK05-2004
Skills
- Strong Vocal and Written Communication
- Skillful Management of Practice and Staff
- Successful Oversight of Multiple Concurrent Projects
- Able to Succinctly and Thoroughly Explain Dental Procedures
- Able to Deescalate Most Situations
- Abundantly Patient
- Policy and procedure development
- Workflow Management
- Capable and Knowledgeable about Dental Insurance Claims (sending and posting)
- Well versed in Dentrix
Timeline
Fundraising Volunteer
Eastland Assembly Of God
01.2011 - Current
Dentist
Self Employed Dentist
12.2009 - 10.2023
Associate Dentist
Mark Tiernan DMD
06.2008 - 11.2009
CPR Instructor Certification -
American Heart Association
Completed Implantology Residency - Dental Implants And Associated Surgeries
McGarry Implant Institute
Sedation Dentistry
Baylor University
Invisalign Orthodontics
Invisalign
Botox For The Treatment of Pain
Neurotoxin Training
Doctorate of Dental Surgery - Dentistry
University of Oklahoma Health Science Center
BioMedical Science -
University of Oklahoma
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