Lauren Berger

• Full service barista, focused on the artistry of coffee such as quality of shots and latte art.

• Main responsibilities include Bartending, setting up wedding ceremony reception, cleaning and making sure the event goes as according to plan

Signed customers up for memberships and renewed memberships / sold products for a full service gym.

Started a functional fitness program at University of Idaho Rec Center.

Created the workout program and coached clients through the movements.

• Answered phone inquiries in a professional manner and directed calls to the appropriate staff members.
• Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.

• Helped teach and coach clients how to have a healthier relationship with food while helping them achieve their goals.
• Analyzed performance data to identify areas of improvement for individuals.

• Full service, high volume coffee shop. Conducted opening and closing of business Operations.
• Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
• Maintained calm demeanor during high-volume periods and special events.
• Supported highest standards of conduct and service to support company reputation.