Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Lauren Bertenshaw

Carlsbad,CA
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Lauren Bertenshaw

Summary

Detail-oriented Assistant offers 4 years of relevant experience. Hardworking and passionate job seeker with organizational skills eager to secure an Executive Assistant position. Experience in travel arrangement, scheduling and correspondence. Highly personable with excellent communication skills.

Overview

10
years of professional experience

Work History

Great Hearts Academies
Scottsdale, Arizona

Assistant Teacher
10.2019 - 07.2022

Job overview

  • Established positive relationships with students, parents, fellow teachers and school administrators
  • Monitored students in class, hallways and cafeteria to supervise, enforce rules and support lead teachers
  • Fulfilled multiple duties, including tutoring basic skills and grading homework and exams
  • Collaborated with teachers to devise and implement developmentally appropriate lessons aligning with the school's philosophy and mission
  • Supervised children and participated with children in activities
  • Helped students master learning concepts through one-on-one and small group tutoring
  • Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students
  • Contributed to a positive, educational setting by delivering gentle discipline and promoting student success
  • Participated in meetings with parents concerning child's progress and areas of concern during parent-teacher conferences
  • Fulfilled lead position in absence of primary teacher.

Jason Kidd Inc
Scottsdale, Arizona

Private Nanny
05.2018 - 09.2019

Job overview

  • Provided safe transportation to and from activities and events
  • Regulated children's schedules to balance rest, learning and play
  • Tutored and assisted with homework, monitored for completion and guided with cognitive problem-solving
  • Followed routines to foster stability and structure in children's lives while parents were away
  • Went on family vacations to provide daily childcare services
  • Transported children to and from school, extra-curricular activities and play-dates
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.

McCarthy Family
Phoenix, AZ

Nanny/House Manager
01.2014 - 05.2018

Job overview

Took care of two children ages 5 and 7 years old.

•Built positive and nurturing environments to support child social and emotional growth.

•Prepared tasty, healthy meals for children to encourage good eating habits.

•Took care of household chores such as laundry, dishes, tidying,grocery shopping, and meal prepping.

•Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.

•Drove children to after school activities.

•Bathed, dressed and helped with teeth brushing as part of bed time preparation.

•Supported children's educational progress by reviewing of bedtime homework, quizzing on math and science with school projects.

•Worked with parents to develop and implement disciplineprograms to promote positive behavior

Alliance Reservations Network
Phoenix, AZ

Customer Service Agent
08.2016 - 05.2018

Job overview

  • Handled multiple tasks simultaneously regarding a customer's travel itinerary
  • Included talking with and listening to customers while accessing, reading and inputting information into numerous applications
  • Helped customers choose hotel, car rental, airfare, and activities for their leisure and corporate travel itinerary using the company's proprietary travel booking software.

Education

Arizona State University
Tempe, AZ

Bachelor of Arts from Family and Human Development
05.2017

Skills

  • Adapt to a fast paced environment and multi-task with shifting priorities
  • Demonstrate a high level of customer service, professionalism and good judgment
  • Strong communication skills via phone and email
  • Build strong relationships and provide courteous and efficient service to team members
  • Plan and schedule meetings, conferences, teleconferences, and travel
  • Online Teaching
  • Household Management
  • Early Childhood Education
  • Social Development
  • Appointment Setting
  • Travel Arrangement Coordination
  • Advanced MS Office Suite Proficiency
  • Social Media Knowledge
  • Hotel Accommodations
  • Proper Phone Etiquette
  • Confidentiality and Discretion
  • Reservation Coordination
  • Microsoft PowerPoint
  • Strong Organizational Skills
  • Excel Spreadsheets
Availability
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Timeline

Assistant Teacher

Great Hearts Academies
10.2019 - 07.2022

Private Nanny

Jason Kidd Inc
05.2018 - 09.2019

Customer Service Agent

Alliance Reservations Network
08.2016 - 05.2018

Nanny/House Manager

McCarthy Family
01.2014 - 05.2018

Arizona State University

Bachelor of Arts from Family and Human Development
Lauren Bertenshaw