Lauren Bianchi
Troy,NH
Summary
Organized and dependable professional with excellent communication, interpersonal, and creative problem-solving skills seeking to fill the position of Town Administrator for Troy, NH. Proactive and resourceful with a strong knowledge of community resources and a well-established passion for serving the community.
Overview
8
8
years of professional experience
Work History
Case Manager
Cheshire Medical Center
04.2023 - Current
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
- Successfully guided patients and their families through the NH Medicaid process
- Educated and supported families through the NH Circuit Court - Probate Division Guardianship process
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Monitored clients' progress and tracked client services to provide crisis interventions when appropriate.
- Developed comprehensive discharge plans to transition clients to appropriate service providers in the community with a primary goal of reducing hospital readmissions.
Social Worker
Southern NH Medical Center
05.2022 - Current
- Independently assess and manage social and community needs of up to four inpatient hospital units, approximating between 30 and 100 patients daily.
- Work independently and as part of a small team to develop safe disposition plans while focusing on reducing preventable readmissions.
- Provide patient and family-centered support while promoting personal autonomy and informed participation throughout the hospital course.
- Assist and guide patients and families in advanced care planning by completing DPOA for healthcare, living wills, and surrogate decision-maker documents.
- Independently aid families through the NH probate court guardianship process, managing a total of thirteen cases since May of 2022.
- Communicate with third-party agencies to determine appropriate community support for vulnerable populations.
Field Artillery Cannon Crewmember
MA Army National Guard
04.2016 - 08.2022
- Participated in Operation Powderhorn by driving ambulances for two community EMS services.
- Served during MA school transportation mission by becoming 7D licensed and driving Lawrence Public School children to and from school.
- Participated in Operation Vigilant Peace by supporting local communities and their residents during organized protests.
- Supported the community of Lawrence after gas explosions throughout the city created a state of emergency.
Compliance Manager
Veterans Northeast Outreach Center, Inc.
02.2020 - 12.2021
- Worked independently or in collaboration with program staff to develop and implement policies and procedures for 5 Veterans Affairs-affiliated grant programs.
- Educated program managers and their staff on standards of operation and organization-wide expectations.
- Conducted regular internal audits of grant programs' ability to maintain grant and policy compliance.
- Presented audit findings to program managers, directors, and grantor's and provided remedial action plans when necessary.
- Supported and provided resources to grant programs working to achieve or maintain compliance.
Case Manager
Veterans Northeast Outreach Center, Inc.
10.2018 - 02.2020
- Interviewed, screened, and processed all program applicants.
- Formulated and adjusted Individual Service and Care Plans for up to 15 veteran clients.
- Conducted urinalysis and breathalyzer testing as well as room inspections for up to 26 Veteran residents.
- Provided 24-hour emergency assistance for up to 26 Veteran residents.
- Worked in a small group to formulate program policies, procedures, and expectations for residents and staff.
- Created and maintained systems of recording, documenting, and reporting urinalysis/breathalyzer testing, room inspections, daily check-ins, billing, and resident demographics.
Readiness Assistant - Temporary Orders
MA Army National Guard
03.2018 - 09.2018
- Served on active duty orders as Administrative/Readiness Assistant preparing safety/training events, facilitating staff/command team meetings, and general human resources activities for a 110 Soldier unit.
- Demonstrated superior leadership skills under stressful situations, driving ownership and responsibility.
- Coached, counseled, and mentored team members to achieve professional and personal goals.
Education
Masters - Healthcare Administration
Southern New Hampshire University
Manchester01.2025
Bachelors - Social Work
Salem State University
Salem, MA05.2020
Skills
- Needs Assessment
- Care Coordination
- Discharge Planning
- Regulatory Compliance
- Client Advocacy
- Patient Support
- Community Outreach
- Records Management
- Family Education
- Documentation and Reporting
- Data Entry and Analysis
- MS Office Suite
Timeline
Case Manager
Cheshire Medical Center
04.2023 - Current
Social Worker
Southern NH Medical Center
05.2022 - Current
Compliance Manager
Veterans Northeast Outreach Center, Inc.
02.2020 - 12.2021
Case Manager
Veterans Northeast Outreach Center, Inc.
10.2018 - 02.2020
Readiness Assistant - Temporary Orders
MA Army National Guard
03.2018 - 09.2018
Field Artillery Cannon Crewmember
MA Army National Guard
04.2016 - 08.2022
Masters - Healthcare Administration
Southern New Hampshire University
Bachelors - Social Work
Salem State University
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