Lauren Bond
Summary
Offering over 10 years working in retail sales industry. Focused and enthusiastic demeanor with strong background building successful teams. Proven track record for creating positive working and shopping environments. Supports store operations leadership with knowledgeable, efficient assistance while supervising team members and promoting positive behaviors. Good financial sense with top-notch planning and problem-solving abilities.
Overview
5
5
years of professional experience
Work History
Order Fulfillment Supervisor
CML Supply
Lexington, Ky
05.2023 - Current
- In charge of all order fulfillment and inventory processes
- Assist with customer service, production and training
- Daily reviewing price adjustments, slow selling products and updating listings (New & existing)
- Responsible for Order Fulfillment, Inventory Purchasing, Inventory Accuracy and FBA shipment
- Receiver for all products and supplies with the responsibility of entering PO's.
- Resolved customer complaints related to incorrect shipments or delayed deliveries in a timely manner.
Store Manager in Training (Assistant Manager)
Buckle
Lexington, Ky
08.2021 - 05.2023
- In charge of running departments and segments on a daily basis
- Responsible for achieving daily sales goals, merchandising, educating, scheduling, reviewing and delegating tasks.
- Developed and implemented store policies and procedures to ensure customer satisfaction.
- Supervised staff of up to 20 employees and conducted performance reviews.
- Generated weekly sales reports for management review.
- Implemented promotional campaigns designed to increase product sales volume.
- Implemented successful business strategies to increase revenue and target new markets.
- Participated in weekly meetings with other store managers to discuss best practices.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Assisted in recruiting, hiring, training, and developing new team members.
- Scheduled employee shifts to optimize sales productivity and minimize labor costs.
Outpatient Registrar
Georgetown Community Hospital
Georgetown, Ky
09.2020 - 08.2021
- Verified patient demographics, entered data into the electronic health records system accurately.
- Explained registration procedures to patients and their families.
- Answered phone calls, took messages and responded to inquiries from patients regarding office policies and procedures.
- Maintained confidentiality of all patient information according to HIPAA regulations.
- Performed other clerical duties as assigned such as copying documents, filing charts, scanning documents into EHR systems.
- Assisted with patient check-in, check-out processes including verifying insurance coverage, collecting co-pays, deductibles, obtaining signatures on consent forms.
- Registered patients for diagnostic appointments, surgeries and medical consultations using electronic health record system.
Veterinary Assistant
Scott County Veterinary Clinic
Georgetown, Ky
05.2019 - 09.2020
- Assisted veterinarians in examining, diagnosing and treating animals for various illnesses and injuries.
- Provided detailed patient care instructions to pet owners.
- Maintained accurate medical records of all patients.
- Cleaned and sterilized exam rooms between appointments.
- Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
- Prepared laboratory slides for microscopic examinations.
- Performed routine laboratory tests including urinalysis, microbiology cultures and hematology.
- Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
- Answered phone inquiries from clients regarding appointment scheduling, services offered.
- Obtained information and history from clients to maintain medical charts.
Education
Management Training program -
Buckle
04.2023
High School Diploma -
West High School
06.2017
Skills
- 1 year Management Training program
- Excellent customer service
- Shipping coordination
- Sales Support
- Performance Assessment
- Decision-Making
- Multitasking
- Email and Phone Communication
- Strong Organization
- Customer Relations
- Department Oversight
- Business Development
- Sales Strategies
- Performance Evaluations
- Hiring and Training
- Extensive knowledge of Microsoft Office and Outlook
- Extensive knowledge of Quickbooks, Trello, Shiprush, T-hub, Restock Pro, Ecomdash and BigCommerce
Timeline
Order Fulfillment Supervisor
CML Supply
05.2023 - Current
Store Manager in Training (Assistant Manager)
Buckle
08.2021 - 05.2023
Outpatient Registrar
Georgetown Community Hospital
09.2020 - 08.2021
Veterinary Assistant
Scott County Veterinary Clinic
05.2019 - 09.2020
Management Training program -
Buckle
High School Diploma -
West High School