Lauren Booth
Norfolk,Virginia
Summary
Dynamic and results-oriented Registered Behavior Technician with a proven track record at Sunshine Behavioral Consulting. Excelled in promoting positive behavior changes and enhancing customer satisfaction at Lucias Italian Ristorante. Skilled in applied behavior analysis and exceptional at relationship building, I effectively improved client behavior and staff morale through innovative strategies and effective communication.
Overview
9
9
years of professional experience
Work History
Registered Behavior Technician
Sunshine Behavioral Consulting
05.2022 - Current
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
Assistant Restaurant Manager
Lucias Italian Ristorante
05.2016 - 12.2022
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
- Improved staff morale through effective communication skills and motivational techniques, resulting in enhanced teamwork and productivity.
- At times would change roles depending on what the restaurant needed that specific night.
Education
Bachelor of Arts - Criminal Justice
Old Dominion University
Norfolk, VA05-2024
High School Diploma -
South Lakes High School
Reston, VA06-2020
Skills
- Applied behavior analysis
- Social skills development
- Discrete trial training
- Token economy systems
- Prompting strategies
- Error correction techniques
- Picture exchange communication system
- Incidental teaching
- Relationship building
- Customer service
- Problem-solving
- Restocking skills
Timeline
Registered Behavior Technician
Sunshine Behavioral Consulting
05.2022 - Current
Assistant Restaurant Manager
Lucias Italian Ristorante
05.2016 - 12.2022
Bachelor of Arts - Criminal Justice
Old Dominion University
High School Diploma -
South Lakes High School
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