Lauren Bostic
Warrenville,IL
Summary
Reliable and independent bar manager with a proven track record of efficiently handling high-volume customer loads. Skilled in assisting wait staff with drinks and food orders, excelling at building strong relationships and multitasking to meet team needs. A versatile approach allows me to overcome challenges and streamline operations, consistently transforming deficient operations into successful enterprises. As a motivational leader and problem solver, always ready to take on new challenges and drive positive results.
Overview
15
15
years of professional experience
Work History
BAR MANAGER
North Avenue Pub and Grill
07.2023 - Current
- Dedicated assistant manager with 10+ years of experience leading high-performing teams in retail environments
- Proven track record of increasing sales through effective staff training and strategic merchandising
Nanny Service
01.2011 - Current
- Have provided babysitting services to children of family and friends when needed
- Supervised daily activities of children (play time, homework, chores, etc).
- Contributed unique and fun crafts/activities
- Provided Transportation
- Prepared meals
- Provided full and honest report of the day to parents
BAR MANAGER
The Pub
11.2020 - 07.2023
- Certified bartender and experienced mixologist with creations that range from classic beverages to modern-day masterpieces
- Drive innovation with original artisan cocktails and top-quality ingredients
- Passionate about sharing knowledge and training, inspiring the next generation of bartending professionals
- Customer-first mindset and strong quality focus, delivering exceptional experiences that turn first-time customers into long-time fans.
TAP IN/ CITYGATE HOSPITALITY
02.2017 - 11.2020
- Delivered best-in-class hospitality to bar patrons, creating a warm, welcoming atmosphere, recommending and preparing alcoholic and non-alcoholic beverages, and providing prompt, courteous service
- Supported team in maintaining a safe, clean working environment aligned with quality standards.
- Create new recipes, prepare and serve a variety of drinks
- Plan and promote bar events and incentives to drive sales
- Effectively handle customer complaints and special requests
- Recruit, hire and train new bar staff
Maggiano's Little Italy
02.2016 - 02.2017
- Consistently engaged in professional, friendly, and prompt service.
- Used knowledge and enthusiasm to promote items on beverage lists and restaurant specials
- Provided service in other positions (answering phones/voice mails, managing front desk, etc.)
- Developed useful knowledge of MICROS system
- Set dining tables according to type of event and service standards
- Handled customer service (complaints, requests, replacement items)
- Assertively sell alcoholic beverages, appetizers and desserts.
Red Robin Gourmet Burgers
10.2013 - 01.2014
- Maintained high level of customer service with consumers
- Provided excellent customer service
- Maintained restaurant presentation (restocking, cleaning, etc.)
- Implemented proper communication skills with management and kitchen staff.
- Sustained all safety and sanitation policies
Chili’s Grill and Bar
12.2009 - 01.2012
- Provided consistent professional, friendly, and engaging service.
- Routinely supported other areas of the restaurant as requested
- Developed and maintained positive working relationships to reach business goals
- Obtained Basset license with the state of IL to serve, make, and handle liquor
- Verified that guests at the bar were of legal age
- Processed orders on a computerized Point of Sale system
Education
High School Diploma -
Wheaton Warrenville South
Wheaton, IL04.2007
Skills
- Team Leadership
- Staff Training
- Health and safety
- Training and mentoring
- Responsible Alcohol Service
- Bar Management
- Staff Scheduling
- Inventory Management
- Organizational ability
- Health codes compliance
- Guest Interaction
- Outgoing Personality
- Safety awareness
- Issue Resolution
- Menu Updating
- Verbal and written communication
- Event Coordination
Timeline
BAR MANAGER
North Avenue Pub and Grill
07.2023 - Current
BAR MANAGER
The Pub
11.2020 - 07.2023
TAP IN/ CITYGATE HOSPITALITY
02.2017 - 11.2020
Maggiano's Little Italy
02.2016 - 02.2017
Red Robin Gourmet Burgers
10.2013 - 01.2014
Nanny Service
01.2011 - Current
Chili’s Grill and Bar
12.2009 - 01.2012
High School Diploma -
Wheaton Warrenville South
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