Lauren Bowlin
Montalba,TX
Summary
Results-driven Quality Control Inspector with LS Tractor, skilled in inspection documentation and quality processes. Proven ability to reduce errors through effective QC planning and visual inspections. Strong communicator and mentor, fostering team collaboration to enhance product quality and compliance. Committed to maintaining high standards and continuous improvement in quality control.
Overview
16
16
years of professional experience
Work History
Logistics Clerk
LS Tractor USA
06.2025 - Current
- Collaborated with vendors and warehouse personnel to procure supplies and materials.
- Stepped up and managed logistics department tasks during supervisor absences.
- Worked with vendors to schedule weekly deliveries.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Kept meticulous records of all customer shipping requirements in case logs needed to be reviewed.
- Forecasted production schedules and adjusted plans to accommodate changes in demand.
- Collaborated with cross-functional teams to align production plans with customer requirements.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Built long-term relationships due to prompt and courteous service.
- Managed time efficiently in order to complete all tasks within deadlines.
- Self-motivated, with a strong sense of personal responsibility.
Quality Control Inspector
LS Tractor USA
03.2024 - 06.2025
- Communicated with production team members about quality issues.
- Performed visual inspections and non-destructive tests where appropriate.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Identified and documented quality discrepancies for management to develop resolutions.
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Operated and maintained testing equipment.
- Recorded inspection and test results on data sheets.
- Examined products for imperfections and defects.
Owner/Operator
Perry Ag Services
06.2022 - 03.2024
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Dropped and hooked trailers and changed configuration of equipment.
- Operated with safety and skill to avoid accidents and delays.
Parts Manager
Dogwood Sales
02.2021 - 06.2022
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
- Supervised and trained staff on product knowledge and customer service.
- Ordered parts for customers, repair shops, and service departments for use in Agricultural equipment.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Monitored and evaluated supplier performance to maintain quality of parts.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Provided timely, insightful and accurate reports to upper management.
- Performed data entry with Keystone Software to maintain accurate records of inventory levels and shipping and receiving logs for management reports.
- Mitigated financial discrepancies by managing inventory, damaged goods and backorders using Keystone Software.
Call Center Representative
ResultsCX
03.2020 - 02.2021
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Delivered prompt service to prioritize customer needs.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Personal Vehicle Driver
UPS
12.2019 - 01.2020
- Coordinated efficient routes to avoid delays and optimize schedules.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Delivered goods and products to customer on time and in excellent condition.
- Obtained signatures from customers upon delivery of goods.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Followed all relevant traffic laws and safety regulations.
- Drove safely in various weather and road conditions to avoid accidents.
- Updated logs and tracking documents accurately and according to schedule requirements.
Waitress
Bradford Cafe
06.2019 - 09.2019
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Processed orders and sent to kitchen employees for preparation.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Assistant Manager
Dollar General
05.2018 - 03.2019
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Conducted performance evaluations and provided constructive feedback to employees.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Established team priorities, maintained schedules and monitored performance.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Waitress
Rumps BBQ
09.2017 - 12.2017
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Processed orders and sent to kitchen employees for preparation.
- Answered customers' questions, recommended items, and recorded order information.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Correctional Officer
TDCJ-ID
09.2015 - 09.2017
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Observed behavior of residents individually and in groups.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Interviewed inmates to obtain information and assess needs.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Prepared reports to document incidents and violations.
- Enforced rules and regulations to maintain order among inmates.
- Assisted in intake and release of inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
- Conducted security checks of inmates and living areas.
Juvenile Detention Officer
Anderson County Detention Center
10.2014 - 09.2015
- Observed and recorded mental and physical health of each juvenile offender.
- Completed incident reports when disorder or violence occurs.
- Worked with juvenile offenders to help in development of decision-making and problem-solving skills.
- Documented inmate behavior and activities in logbooks.
- Assisted in intake and release of inmates.
- Administered drug tests to inmates.
- Conducted security checks of inmates and living areas.
- Supervised inmates during meals, recreation and other activities.
Correctional Officer
TDCJ-ID
08.2010 - 04.2013
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Prepared reports to document incidents and violations.
- Enforced rules and regulations to maintain order among inmates.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Assisted in intake and release of inmates.
- Supervised inmates during meals, recreation and other activities.
- Conducted security checks of inmates and living areas.
- Responded to emergency situations and de-escalated hostile confrontations.
Cashier
Kims Conveince Stores
11.2009 - 08.2010
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cashier
Tractor Supply
07.2009 - 11.2009
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
- Supervised and trained staff on product knowledge and customer service.
- Ordered parts for customers, repair shops, and service departments for use in Agricultural equipment.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Monitored and evaluated supplier performance to maintain quality of parts.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Provided timely, insightful and accurate reports to upper management.
- Performed data entry with Keystone Software to maintain accurate records of inventory levels and shipping and receiving logs for management reports.
- Mitigated financial discrepancies by managing inventory, damaged goods and backorders using Keystone Software.
Education
High School Diploma -
Palestine High School
Palestine, TX06-2009
Skills
- Inspection Documentation
- Division Monitoring
- QC Planning
- Error Reduction
- Visual Inspections
- Quality Processes
- Forklift Operator
- LS Tractor Assembly Management System
- LS Tractor Dealer Portal
- Adaptable to New Computer Applications
Timeline
Logistics Clerk
LS Tractor USA
06.2025 - Current
Quality Control Inspector
LS Tractor USA
03.2024 - 06.2025
Owner/Operator
Perry Ag Services
06.2022 - 03.2024
Parts Manager
Dogwood Sales
02.2021 - 06.2022
Call Center Representative
ResultsCX
03.2020 - 02.2021
Personal Vehicle Driver
UPS
12.2019 - 01.2020
Waitress
Bradford Cafe
06.2019 - 09.2019
Assistant Manager
Dollar General
05.2018 - 03.2019
Waitress
Rumps BBQ
09.2017 - 12.2017
Correctional Officer
TDCJ-ID
09.2015 - 09.2017
Juvenile Detention Officer
Anderson County Detention Center
10.2014 - 09.2015
Correctional Officer
TDCJ-ID
08.2010 - 04.2013
Cashier
Kims Conveince Stores
11.2009 - 08.2010
Cashier
Tractor Supply
07.2009 - 11.2009
High School Diploma -
Palestine High School