Lauren Boyd
Philadelphia,PA
Summary
Customer oriented sales professional with 15+ years experience. Proven track record in consultative selling and building long lasting relationships. Seeking sales opportunity that allows me to apply my experience and passion in the field of esthetics.
Overview
19
19
years of professional experience
Work History
Senior Sales Consultant
Bosley Medical
03.2015 - 07.2023
- Conducted thorough consultations with prospective patients, in-person and virtually, to present Bosley hair restoration treatment options and determine the best solution for each patient
- Developed and maintained positive relationships with patients before and after their surgery and/or treatment course through continued follow-up
- Reliable for all patient accounting activities to include customer credit, banking relations, and financial data as required
- Average of $220k in new patient surgical revenue per month between 2016-2021
- Nominated for SC of the Year - North/Mid-Atlantic Region 2019 & 2020
- Presented SC of the Quarter - April 2019 & October 2020.
Sales Consultant
Sono Bello Body Contouring
08.2012 - 03.2015
- Perform all patient consultations to determine realistic body contouring goals, with emphasis on providing education and value
- Generated new business opportunities through networking, referrals, and building and maintaining relationships
- Increased office revenue by 41% in 2013 totaling $3.2 million in sales
- Worked closely with Board Certified Plastic Surgeons to ensure we are able to meet patient expectations
- Maintained patients and their families' trust through the entire body transformation process from start to finish.
Clinic Manager/Sales Consultant
American Laser Centers
01.2005 - 08.2012
- Coordinated the opening and successful growth of the Rittenhouse Square office
- Hired, trained, and developed staff; held weekly meetings to discuss and motivate team members to achieve set goals
- Oversee and support day-to-day office activities to include: delivering the ultimate patient experience, efficient office operations, and resolving patient and employee matters
- Performed all consultations to educate patients on treatments and procedures
- Consistently assess patient flow, wait times, schedules, and resolved delays to maximize patient comfort.
Education
Certified Esthetician PA & NJ -
Rizzeri Aveda School
Marlton, NJ02.2004
Skills
- Emotional intelligence
- Sales Presentations
- Relationship building
- Product and Service Knowledge
- Positive Customer Experience
- Goal-Oriented
- Client Relationship Building
- Outbound Sales Calling
- Proficient in Salesforce & MS Applications
Timeline
Senior Sales Consultant
Bosley Medical
03.2015 - 07.2023
Sales Consultant
Sono Bello Body Contouring
08.2012 - 03.2015
Clinic Manager/Sales Consultant
American Laser Centers
01.2005 - 08.2012
Certified Esthetician PA & NJ -
Rizzeri Aveda School
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