Lauren Boyer
Union City
Summary
I am finishing my junior year at Michigan State University, I'm studying to get my bachelors of science in psychology, I'll be coming home at the beginning of May for about 4 months and will need a full time job where I can work in order to earn money for my senior year. I'm dedicated to performing at a high level at any job I take on, and have a steep learning curve. I strive to always do my best, I have experience in many different areas which allows me to take a diverse perspective on different situations. My education is extremely important to me, I've always been extremely punctual and that transitions into my work life as well. I may not be a long-term hire, but I'm a great worker who is always willing to learn, collaborate, and put in the effort.
Overview
4
4
years of professional experience
Work History
Housekeeper
Kellogg Hotel & Conference Center
08.2023 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid safety concerns
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
Industrial Cleaner
Brembo
05.2024 - 08.2024
- Ensured compliance with OSHA regulations by adhering to established safety protocols during cleaning tasks.
- Managed waste disposal processes according to local regulations, minimizing environmental impact from operations.
- Demonstrated adaptability in learning new techniques for handling specialized cleaning equipment or chemicals when required.
- Ability to work 12 hour shifts under active labor conditions.
- Implemented effective time management strategies to complete assigned tasks efficiently and accurately.
- Boosted efficiency in manufacturing processes by keeping tools and equipment clean and well maintained.
- Collaborated effectively with team members to complete large-scale cleaning projects within tight deadlines.
- Showcased attention to detail when inspecting facilities for cleanliness, identifying areas needing improvement or additional attention.
- They also allowed me back during my month winter break, I switched positions where I learned to scrub and clean floors.
Custodian
LGC Global
06.2023 - 08.2023
- Enhanced school cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
- Completed specialized deep-cleaning projects during summer breaks to prepare the facility for the upcoming academic year.
- Collaborated with faculty and staff to address specific cleaning requests or concerns in their respective areas.
- Completed routine floor stripping, sealing, and finishing.
- Also completed regular general cleaning such as, wiping desks, tables, windows, etc.
Stylist
Maurices
06.2022 - 08.2022
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Monitored current trends to understand fashions and better serve customer needs.
- Helped customers pick things out according to a particular situation such as certain events or even gifts.
- Restocked sections as needed.
- Processed payments, entering sales in register for prompt customer service.
- Also applying discounts as required and creating new accounts.
- Balancing the cash drawer at the end of the night.
Barista
Biggby
11.2021 - 05.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote an inviting, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Worked the drive-thru, effectively taking orders and inputting them into the register.
- Made drinks, which included working the espresso machine as well as having a working knowledge of most of the recipes in order to move quickly during rush periods
- Cleaned up and balanced the drawer at the end of the night, as well as setting up in the morning to insure the following shifts have as smooth a day as possible.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Hostess
Applebee's
06.2021 - 10.2021
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations by phone, answered customer questions, and informed of accurate wait times.
- Strategically placed guests based upon their request as well as the floor plan divided among the servers.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Completed daily side work and opening and closing duties without fail.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Bachelor of Science - Psychology
Michigan State University
East Lansing, MI04-2026
Skills
- Teamwork
- Housekeeping
- Customer service
- Health and safety compliance
- Excellent oral and written communication
- Complex Problem-solving
- Multitasking and organization
- Detail-oriented
- Proficiency in all microsoft programs including teams, word, excell, powerpoint, and office
- Cash handling
Timeline
Industrial Cleaner
Brembo
05.2024 - 08.2024
Housekeeper
Kellogg Hotel & Conference Center
08.2023 - Current
Custodian
LGC Global
06.2023 - 08.2023
Stylist
Maurices
06.2022 - 08.2022
Barista
Biggby
11.2021 - 05.2022
Hostess
Applebee's
06.2021 - 10.2021
Bachelor of Science - Psychology
Michigan State University
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