Lauren Bratcher
24840 Lake Wohlford Court #1 Escondido,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Account Manager and Team Leader
Aspire
08.2023 - 10.2023
- Conducted interviews, hired, and trained individuals on to my team.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
Registered Behavioral Technician
ACES
11.2022 - 08.2023
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Implemented evidence-based therapeutic interventions to help clients cope with symptoms of autism.
- Maintained patient records, documenting changes in patient condition and adhering to hipaa regulations.
Swim Instructor and Office Administrator
Noonan Family Swim School
08.2021 - 02.2023
- Planned and taught classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Interacted with customers by phone, email and in-person to provide information, book classes and sell products.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
Education
High School Diploma -
Mt Carmel High School
San Diego 01.2021
Skills
- Upselling Products and Services
- Multitasking and Prioritization
- Efficient and Detail-Oriented
- Issue and Complaint Resolution
- Verbal and Written Communication
- Financial Records and Processing
Certification
RBT - Registered Behavior Technician and BLS - Basic Life Support
Timeline
Account Manager and Team Leader
Aspire
08.2023 - 10.2023
Registered Behavioral Technician
ACES
11.2022 - 08.2023
Swim Instructor and Office Administrator
Noonan Family Swim School
08.2021 - 02.2023
High School Diploma -
Mt Carmel High School