Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauren Breckenridge

Lexington,KY

Summary

Dedicated team member with excellent communication skills and a pleasant demeanor.

Overview

5
5
years of professional experience

Work History

Shift Manager

Wendys Restaurant
09.2024 - 02.2025
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.

Shift Manager

Boom Inc
12.2023 - 05.2024
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Barista

Starbucks
09.2023 - 12.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Cashier

McDonald's
10.2022 - 02.2023
  • Processed new orders quickly and accurately, completing [Number]+ daily transactions
  • Used cash registers and POS systems to request and record customer orders and compute bills
  • Helped customers by answering their questions and completing their requests

Teaching Assistant

Just4Kidz Learning Center LLC
06.2022 - 08.2022
  • Am reporting on the content of that day's lesson as well as the students' studying process
  • Assist teachers in the planning of learning activities and the completion of records
  • Was in charge of monitoring, enforcing rules, and assisting the lead teacher in the classroom and common areas

Shift Manager

Sonic Drive-In
08.2020 - 06.2022
  • Was thorough and professional in my responses to all customer inquiries
  • Actively sought out opportunities for personal growth and development
  • Handled all customer complaints professionally, putting customer satisfaction first
  • Maintained a calm demeanor throughout periods of high volume or unusual events in order to keep the store running smoothly and set a good example for the shift team

Education

High School -

Mason County High School
Maysville, KY
05.2022

Phlebotomy

Maysville Community And Technical College
07.2023

Skills

  • High volume transactions
  • Customer direction
  • Cash drawer balancing
  • Excellent verbal communication
  • Heavy lifting
  • Money management
  • Customer service
  • Coin counting
  • Cash Handling
  • Cleaning and sanitizing

Timeline

Shift Manager

Wendys Restaurant
09.2024 - 02.2025

Shift Manager

Boom Inc
12.2023 - 05.2024

Barista

Starbucks
09.2023 - 12.2023

Cashier

McDonald's
10.2022 - 02.2023

Teaching Assistant

Just4Kidz Learning Center LLC
06.2022 - 08.2022

Shift Manager

Sonic Drive-In
08.2020 - 06.2022

High School -

Mason County High School

Phlebotomy

Maysville Community And Technical College

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