Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
Timeline
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Lauren Brettingen

Hugo,MN

Summary

Dynamic culinary server with a proven track record at Presbyterian Homes & Services, excelling in customer service and problem-solving. Recognized for enhancing dining experiences through effective communication and attention to detail. Committed to food safety standards and fostering teamwork, ensuring resident satisfaction and operational efficiency.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Culinary Server

Presbyterian Homes & Services
North Oaks, MN
07.2023 - Current

Since July 2023, I have been a culinary server at an assisted living and independent living facility. My duties include the following:

  • Managed table settings and maintained cleanliness throughout service shifts.
  • Resolved guest inquiries and concerns promptly to ensure satisfaction.
  • Supported team members during busy shifts to maintain workflow efficiency.
  • Resolved customer complaints in a professional manner.
  • Assisted fellow servers when needed by taking orders or delivering food items.
  • Provided exceptional customer service to enhance dining experiences.

Dietary Aide

New Horizon Foods at Keystone Place at Lavalle Fie
Hugo, Minnesota
10.2021 - 07.2023

I was a dietary aide/server at an assisted living facility. My duties included the following:

  • Set and clear tables, take residents' dining orders, and provide the highest level of customer service.
  • Assist with the preparation, delivery, and cleanup of meals.
  • Create a strong sense of teamwork with my coworkers, and positive relationships with the residents.
  • Clean and sanitize floors, tables, chairs, condiment containers, and equipment used in the dining room.
  • Supported dietary restrictions by accommodating special meal requests from residents.
  • Communicated effectively with staff regarding residents' dietary needs and preferences.

Education

Bachelor of Science - Nuclear Medicine Technology

University of Wisconsin, La Crosse
La Crosse, WI
05-2028

High School Diploma -

White Bear Lake Area High School
White Bear Lake, MN
06-2024

Skills

  • Problem solving
  • Attention to detail
  • Customer service
  • Time management
  • Team collaboration
  • Food safety standards
  • Effective communication

Affiliations

  • Volunteer at Coulee Region Humane Society
  • Member of the University of Wisconsin-Lacrosse Nuclear Medicine Technology Club
  • Member of the University of Wisconsin-Lacrosse Running Club
  • Member of the University of Wisconsin-Lacrosse Chemistry Club

Languages

Spanish
Limited

Accomplishments

Chancellor's Volunteer Service Award - Platinum Award

  • The platinum tier is given to those who have 101+ volunteering hours since the start of the school year.

University of Wisconsin-Lacrosse - College of Science and Health- Dean's List Spring 2025

  • Given in recognition of high academic achievement of 3.50 or above semester grade point average.

White Bear Lake Area High School Graduate - High Honors - June 2024

White Bear Lake Area High School Academic Letter - May 2023

Principal's Award - May 2021

Academic Excellence Award - June 2020

  • For achieving a high standard of academic excellence by maintaining a grade point average of 3.667 or higher.

Certification

Certified Nursing Assistant

  • I completed my Minnesota State Certified CNA education have and have been placed on The State of Minnesota Nurse Aide Registry since June 2025.

Timeline

Culinary Server

Presbyterian Homes & Services
07.2023 - Current

Dietary Aide

New Horizon Foods at Keystone Place at Lavalle Fie
10.2021 - 07.2023

Bachelor of Science - Nuclear Medicine Technology

University of Wisconsin, La Crosse

High School Diploma -

White Bear Lake Area High School