Lauren Bright
Cherry Hill,NJ
Summary
Adept Medical Assistant with a proven track record at Penn Medicine, enhancing patient satisfaction and clinic efficiency through expert phlebotomy, compassionate care, and meticulous medical records management. Skilled in HIPAA compliance and fostering trust through effective communication, consistently improving patient experiences and operational workflows.
Overview
18
18
years of professional experience
Work History
Medical Assistant
Virtua Surgical Group
04.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Medical Assistant
Penn Medicine
02.2021 - 04.2024
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Medical Assistant
Penn Medicine
01.2018 - 01.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Medical Assistant
Advocare Burlington County OB GYN
09.2011 - 12.2017
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Teacher Aide
Westampton Board of Education
09.2006 - 06.2010
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Education
Certification - Medical Assistant
Lincoln Technical Institute
Moorestown, NJ04.2011
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Direct patient care
- Phlebotomy
- Procedure assistance
- CPR
- Immunization administration
- Phlebotomy techniques
- Specimens collection and processing
- Medical procedures
- Appointment setting
- OB/GYN procedures
Timeline
Medical Assistant
Virtua Surgical Group
04.2024 - Current
Medical Assistant
Penn Medicine
02.2021 - 04.2024
Medical Assistant
Penn Medicine
01.2018 - 01.2021
Medical Assistant
Advocare Burlington County OB GYN
09.2011 - 12.2017
Teacher Aide
Westampton Board of Education
09.2006 - 06.2010
Certification - Medical Assistant
Lincoln Technical Institute
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