Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Lauren Brinkman

Planner
Hammond,LA

Summary

Throughout my career I have maintained several qualifications that I have to give credit for the success of my career. My qualifications include the following: excellent customer service, planning, organizational and critical thinking skills developed through education and work experience. I am an effective communicator, energetic, have a flexible personality and have a strong ability to establish and nurture business relationships. I am an outstanding leader along with having multi-tasking skills developed through fast-paced work environments, education, and multiple employments. My computer skills include Microsoft Office (Word, Excel, PowerPoint, Access), Micro Systems, my permit now and SDE FEMA Substantial Damage Estimator. I have experience with My Permit Now Portal doing site plan reviews, Base Flood Elevation reviews on Elevation Certificates for permits, zoning reviews for commercial/residential in planning.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Planner I

City Of Mandeville
Mandeville, United States
04.2021 - Current
  • Mixing of land-use principles and practices, management of the daily affairs of the implementation of the comprehensive plan as it pertains to zoning, land use, permitting, housing, transportation, recreation and quality of life, and management grants and all other facets involving the Planning
  • Advise architects, builders, contractors and the general public regarding the implementation and interpretation of applicable City development regulations Review formal applications, development proposals, construction plans and as-built plan applications for compliance with appropriate regulations and policies; participate in professional group meetings to know about new trends and innovations in the field of planning
  • Maintain and analyze data required for community planning as well as participate in the review development, revision and maintenance of general plan elements, environmental impact reports, plans, and ordinances and other policies and procedures
  • Reviewed construction plans for zoning conditions and initiate corrective enforcement action as necessary, and draft amendments to city ordinances designed to facilitate community development objectives
  • Performed long-range city planning, including developing and administering comprehensive master plan; discussed purpose of land use projects, such as transportation, conservation, residential, commercial, industrial, and community use, with planning officials
  • Maintained and applied knowledge of local and state government codes and requirements regarding land use.
  • Corresponded with clients and project contributors to provide status updates and solidify timelines.
  • Developed and maintained city planning, zoning and regulatory documentation, utilizing modern approaches to address the City's current and future needs.
  • Spoke publicly to discuss planning projects, garner interest and build support for community areas and government buildings.
  • Collaborated cross-functionally with planning and other teams to cement partnerships and achieve mutual goals.
  • Conducted site assessments to verify plan accuracy and feasibility of proposed developments.
  • Responded to public inquiries and complaints.
  • Worked with professionals from diverse fields to outline significant historical developments relevant to the City of Mandeville Historic District.
  • Educated groups about key events in history and current preservation strategies with polished presentations.
  • Carried out day-day-day duties accurately and efficiently.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.

Certified Floodplain Administrator

City Of Mandeville
Mandeville, United States
04.2021 - Current
  • Manage Floodplain Regulations that promotes the wise use of floodplains in order to minimize flood risks, reduce losses from floods, protect public health and safety, and improve the quality of life for the City of Mandeville
  • Require, review, and evaluate floodplain development permit applications for all development located in a Special Flood Hazard Area (SFHA). This includes minor development (fences, accessory structures, grading, et al) that may not require building permits
  • Provide information related to the Base Flood Elevation and answer general questions about floodplain/floodway boundaries.
  • Review elevation certificates for completeness and accuracy. Identify deficiencies before accepting as part of a development application
  • Review development plans and specifications for compliance with the floodplain ordinance.
  • Inspect floodplain construction to verify location relative to the floodplain/floodway and ensure compliance with local floodplain ordinance.
  • Experience in FEMA's HMA programs: the Hazard Mitigation Grant Program (HMGP); Flood Mitigation Assistance Program (FMA); and Building Resilient
  • Infrastructure and Communities (BRIC) Program Region 2 Representative for Louisiana Floodplain Management Recovery post Disaster of Floods Hurricane Ida
  • Carried out day-day-day duties accurately and efficiently.
  • Educate community members and local officials about floodplain management.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote compliance within the Floodplain Regulations local, state and nationally.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Identified issues, analyzed information and provided solutions to problems
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Community Development Planning Analyst

Tangipahoa Parish Government
Hammond, LA
02.2016 - 04.2021
  • Acted as project manager for complex planning projects, including analyzing and evaluating site and architectural plans, performing technical review for project plans and applications and making appropriate recommendations
  • Reviewed applications for residential, commercial and industrial development; evaluate alternatives and conformance with City policies, ordinances, the General Plan and state and federal laws; prepared staff reports to the Planning Commission and City Council regarding the applications
  • Coordinated with the City Attorney, City Engineer, building officials, Planning Commission, Board of Adjustment, and other officials in matters relating to planning and zoning and development in the Parish
  • Assisted with the preparation, revision and update of the City General Plan, ordinances, subdivision regulations,code and other ordinances that relate to City growth and development
  • Attended the Planning Review Meeting for new development represented by various city departments such as engineering, building, power, police, water and sewer and fire departments
  • Research sustainable long range planning efforts as well as subdivision regulations ordinances, MS4 plan, CRS Recertification, daily site plan review for permitting
  • Direct interactions with customers regarding land divisions


Certified Floodplain Manager

Tangipahoa Parish Government
HAMMOND, LA
01.2016 - 01.2021
  • Storm Recovery after 2016 Floods March/August for Emergency Operations Center
  • Require, review, and evaluate floodplain development permit applications for all development located in a Special Flood Hazard Area (SFHA). This includes minor development (fences, accessory structures, grading, et al) that may not require building permits.
  • Provide information related to the Base Flood Elevation and answer general questions about floodplain/floodway boundaries.
  • Review elevation certificates for completeness and accuracy. Identify deficiencies before accepting as part of a development application.
  • Review development plans and specifications for compliance with the floodplain ordinance.
  • Advise applicants of other State, federal or local permits or approvals that may be necessary when developing in an SFHA.
  • Inspect floodplain construction to verify location relative to the floodplain/floodway and ensure compliance with local floodplain ordinance.
  • Educate community members and local officials about floodplain management.
  • Maintain complete documentation and records of all floodplain activities.

Regional Outside Sales Representative

Caterpillar- Louisiana Division
Baton Rouge, LA
03.2013 - 02.2016
  • Communicating to customers through telephone, in-person visits, quotes and cold calls
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
  • Performed cold-calling and follow-ups with leads to secure new revenue.
  • Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
  • Set up appointments with potential and current customers to promote new products and services.
  • Created sales objectives, prepared quotas and designed effective sales plans to drive business goals.
  • Exceeded established sales goals and increased client retention.
  • Developed and implemented sales strategies to increase revenue.
  • Fulfilled customer queries over phone, in-person and through email to provide and maintain highest level of customer care.

Education

Bachelor of General Studies - Business Administration And Management

Southeastern Louisiana University
Hammond, LA
05.2011

Skills

  • Excellent customer service, planning, organizational, and critical thinking skills developed through education and work experience
  • Effective communicator, energetic, flexible personality and has strong ability to establish and nurture business relationships and be effective team member, exceed individual and company goals
  • Outstanding leadership along with multi-tasking skills developed through fast- paced work environments, education, and multiple employments
  • Innovation and Creativity
  • Computer skills include Microsoft Office (Word, Excel, PowerPoint, Access)
  • Problem Anticipation and Resolution
  • Verbal and Written Communication
  • File and Recordkeeping

Certification

  • Certified Floodplain Manager- ASFPM Certification in Floodplain Management (2017- Current)
  • Certified Stormwater Management Inspector-Louisiana Stormwater Inspector (2017-Current)

Affiliations

  • Member, American Institute of Certified Planners (AICP)
  • Member, Louisiana Planning Association (APA)
  • Member, Louisiana Floodplain Managers Association (LFMA)
  • Current Region 2 Representative for Louisiana Floodplain Managers Association (LFMA)
  • Member, Association of State Floodplain Managers (ASFPM)

Timeline

Planner I

City Of Mandeville
04.2021 - Current

Certified Floodplain Administrator

City Of Mandeville
04.2021 - Current

Community Development Planning Analyst

Tangipahoa Parish Government
02.2016 - 04.2021

Certified Floodplain Manager

Tangipahoa Parish Government
01.2016 - 01.2021

Regional Outside Sales Representative

Caterpillar- Louisiana Division
03.2013 - 02.2016

Bachelor of General Studies - Business Administration And Management

Southeastern Louisiana University

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