Lauren Bromley
Middle Village,NY
Summary
A detail-oriented and adaptable professional with experience across museums, higher education, retail, administrative environments, and senior living and residential care settings. Known for strong organization, teamwork, and communication skills, with a proven ability to support operations, engage with the public, and maintain accurate, well-organized systems in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Housekeeper
Watermark of Brooklyn Heights
Brooklyn, New York
01.2024 - Current
- Demonstrate compassion, patience, and professionalism while working with residents living with dementia and other cognitive impairments, and their families.
- Uphold hygiene standards by performing thorough deep cleaning of resident living areas and bathrooms.
- Performed daily housekeeping duties, including making beds, sanitizing bathrooms, emptying trash, and completing additional cleaning tasks as needed.
- Assisted with laundry services by collecting soiled clothing and linens from residents, operating commercial washers and dryers, folding clean clothing and facility linens, and delivering laundered items to residents in a timely manner.
- Train and mentor new housekeeping staff on cleaning procedures, safety protocols, and facility standards.
Housekeeper/Server
Colonial Gardens Gracious Retirement Living
Beverly, Massachusetts
01.2024 - 06.2024
- Provided exceptional customer service to residents by maintaining apartments and communicating concerns to relevant departments.
- Responded to phone inquiries and recorded payments in resident accounts.
- Collaborated with team members to efficiently manage daily tasks and improve workflow, enhancing overall service quality.
- Delivered meals to residents, following established procedures and maintaining a friendly demeanor.
Team Member–General Merchandise
Target
Danvers, Massachusetts
06.2021 - 06.2024
- Ensured product availability by pulling merchandise, replenishing inventory, and maintaining an organized sales floor.
- Interacted with guests in a welcoming manner to address specific needs promptly.
- Assisted front-end and fulfillment teams during high-volume periods by processing customer transactions and assembling online pickup and delivery orders.
Lab Assistant
Department of Geology at Salem State University
Salem, Massachusetts
09.2018 - 05.2022
- Maintained laboratory facilities, classrooms, and equipment to ensure a clean, organized, and functional learning environment.
- Assisted lab technician with departmental projects by collecting samples for analysis and supporting data collection efforts.
- Prepared laboratory equipment and field gear, ensuring materials were ready for fieldwork and testing procedures.
Museum Intern
Sargent House Museum
Gloucester, Massachusetts
06.2019 - 08.2019
- Collaborated with team of three interns to categorize diverse books within museum library collection.
- Partnered with the general staff to generate unique strategies for enhancing visitor engagement with historic house.
- Participated in a museum open house event by guiding visitors through designated sections of the building and presenting information on the history of the house and its connection to Gloucester.
Museum Assistant
Historic Beverly
Beverly, Massachusetts
06.2018 - 08.2018
- Delivered customer service by greeting visitors, assisting with wayfinding and conducting tours.
- Performed a comprehensive condition report and digitized the Alexander Hodgdon ship log for inclusion in the PastPerfect collections database as part of a grant-funded preservation project.
- Managed inventory, cataloging, and updates for the collection of unpublished genealogies within the Historic Beverly archives.
- Collaborated on a two-person project to organize and catalog vintage movie posters.
Office Assistant
Salem State University
Salem, Massachusetts
09.2017 - 05.2018
- Printed, scanned, and organized administrative documents to support office operations.
- Delivered interoffice mail in a timely and accurate manner.
- Performed general office duties, including maintaining cleanliness and organization of shared workspaces.
- Managed office supplies inventory and ensured availability of necessary materials.
Office Assistant
Hearing Services of Cape Ann
Gloucester, Massachusetts
06.2017 - 08.2017
- Performed electronic scanning of confidential patient records into electronic databases at the Gloucester and Beverly offices.
- Assisted with the secure removal and destruction of physical patient files following digitization.
- Scanned and organized files by date, categorizing multiple records for accurate filing and retrieval
- Digitized insurance cards and maintained organized electronic records for office use.
Collections Intern
Historic Beverly
Beverly, Massachusetts
04.2017 - 05.2017
- Sorted and cataloged vintage postcards for entry into the PastPerfect collections database.
- Distributed promotional flyers to local businesses to support outreach and programming efforts.
- Assisted with preparation and processing of membership mailings.
- Provided front desk customer service, including greeting visitors, offering tours, and assisting with wayfinding.
Education
Bachelor of Arts - Public History Concentration, Art History Minor
Salem State University
Salem, MA05-2022
Skills
- Office administration including photocopying, scanning, printing, filing, and document organization
- Proficient in Microsoft Office (Word) and Google Drive
- Experience using PastPerfect collections management software
- Strong written and verbal communication skills
- Highly organized and detail-oriented with strong time management abilities
- Effective team collaborator with strong problem-solving skills
Timeline
Housekeeper
Watermark of Brooklyn Heights
01.2024 - Current
Housekeeper/Server
Colonial Gardens Gracious Retirement Living
01.2024 - 06.2024
Team Member–General Merchandise
Target
06.2021 - 06.2024
Museum Intern
Sargent House Museum
06.2019 - 08.2019
Lab Assistant
Department of Geology at Salem State University
09.2018 - 05.2022
Museum Assistant
Historic Beverly
06.2018 - 08.2018
Office Assistant
Salem State University
09.2017 - 05.2018
Office Assistant
Hearing Services of Cape Ann
06.2017 - 08.2017
Collections Intern
Historic Beverly
04.2017 - 05.2017
Bachelor of Arts - Public History Concentration, Art History Minor
Salem State University