Lauren Brothers
Sacramento
Summary
Proactive and motivated individual with extensive experience in customer service, sales and administrative work. Offers keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
10
10
years of professional experience
Work History
English Language Teacher
Colegio Torevilano Catholic School
10.2023 - 06.2024
- Taught over 200 students per week, enhancing their speaking abilities through designing engaging lessons and activities.
- Worked with teachers to implement curriculum and assess student progress.
- Created safe and nurturing learning environment for preschoolers. Guided students to develop social, emotional and physical skills.
Salesperson/Keyholder
ARCADE Vintage
12.2022 - 08.2023
- Assisted in opening the company's first LA retail space. Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Trained team members in successful strategies to meet operational and sales targets.
- Shipped orders and conducted opening and closing procedures.
- Worked within POS system to manage inventory, including writing product descriptions.
Administrative Assistant
CAPTRUST
06.2014 - 08.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management, including transferring client information from paper to online database.
Server
Bella Bru Cafe
06.2017 - 09.2019
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Assisted in catered events- worked set up and clean up, served and assisted guests.
Education
Bachelor of Arts - English Literature
University of California - Los Angeles
06.2022
Skills
- Verbal and Written Communication
- Digital Literacy
- Administration and Management
- Microsoft Word and Excel
- Promotional Support
- Customer Account Management
- Sales Development
- Compassionate leader
Timeline
English Language Teacher
Colegio Torevilano Catholic School
10.2023 - 06.2024
Salesperson/Keyholder
ARCADE Vintage
12.2022 - 08.2023
Server
Bella Bru Cafe
06.2017 - 09.2019
Administrative Assistant
CAPTRUST
06.2014 - 08.2018
Bachelor of Arts - English Literature
University of California - Los Angeles