Summary
Overview
Work History
Education
Skills
Certification
Mission Statement
Key Skills
Performance Achievements
Personal Information
Timeline
BusinessAnalyst

Lauren Brown

Drewryville,VA

Summary

To obtain a Registered Nurse position that will allow me to use my social, computer, and organizational skills in an enjoyable working environment with helping others.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

Signature Health Care
05.2024 - Current
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Built rapport with patients and families, providing emotional support during difficult times.
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
  • Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
  • Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
  • Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
  • Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
  • Educated patients and family members on best home care practices for healing and recovery.
  • Facilitated smoother transitions between medical appointments by organizing transportation arrangements for patients.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Transported patients between rooms and appointments or testing locations.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Supported needs of Number+ residents under long-term care.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Delivered high-quality care to Type patients in hospital facility.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.

Order Fulfillment Lead

Lowe's Home Improvement
09.2023 - Current

Corrections Lieutenant

Greensville Correctional Center
01.2018 - Current
  • The role has an overall responsibility for coordinating shift activities, security procedures and administrative reports
  • The lieutenant makes sure that his staff run the shift correctly, overseeing activities such as staff allocations, shift briefings, inspections, roll and sick calls, and recreation and work periods.

Corrections Sergeant

Greensville Correctional Center
09.2017 - Current
  • Under direction, supervises the activities of staff in a correctional facility; insures inmate safety and security; coordinates inmate programs; assists a Lieutenant in managing a detention facility; and performs other work as required.

Correctional Officer I

Greensville Correctional Center
03.2014 - Current
  • Responsibilities include conducting routine inspections of the facilities and the inmate populations in order to check for hazards, ensuring security and safety, and enforcing policy for the safety of staff and offenders.

Customer Service Representative

Lowes
09.2010 - 11.2013
  • Responsible for efficiently operating the store's cash register, handling customer payments, providing prompt and friendly customer service, and demonstrating or operating Lowes products if asked by the customer.

Customer Service Representative

Verizon Wireless
11.2009 - 01.2010
  • Handled an average of 65 to 75 calls per day, troubleshooted service and equipment concerns, researched and resolved billing inquiries, stocked, and provided an overall great customer service experience.

Cashier/Cook

Drewryville Fas-Shop
04.2008 - 09.2009
  • Prepared great tasting food to customers, ensured team members are properly trained and positioned, and provided a great customer experience.

Education

Associate Degree In Nursing - Nursing

Roanoke Chowan Community College
Ahoski, NC

CNA - CNA

Roanoke Chowan Community College
Ahoskie, NC
04.2024

Southampton High School
Courtland, VA
01.2007

Skills

  • Supervising experience
  • Customer service
  • Cooking
  • Leadership
  • Security
  • Research
  • Relationship management
  • Order fulfillment
  • Medical terminology
  • Cash register
  • Cash handling
  • Microsoft Office, Photoshop, Premiere, Mocha/AS 400
  • Nursing Home

Certification

  • First Aid Certification, 02/2024, 02/2026
  • CPR Certification, 02/2024, 02/2026, CPR completed and certificate given
  • CNA I, 01/2024, 04/2024, Certified in NC
  • BLS Certification, 02/2024, 02/2026
  • Driver's License, 01/2009, 01/2025
  • State Tested Nursing Assistant, 03/2024, Present, CNA I certified

Mission Statement

Strive to surpass customer and employer expectations by delivering superior service.

Key Skills

  • Skilled Customer Service
  • Problem Solution Specialist
  • Adhere to all confidentially regulations
  • Administrative Services
  • Management and leadership training
  • Brings new ideas to workplace
  • Identify quickly and accurately the critical issue when making a decision or solving a problem
  • Customer Retention
  • Create and maintain documentation, spreadsheets, and reports
  • Relationship management and team building
  • Effective goal planning and time management

Performance Achievements

  • Maintaining meritorious performance both professionally and academically
  • Sustaining a 3.0 GPA
  • A+ scholarship recipient
  • 275 hours of Community Service

Personal Information

Willing To Relocate: Anywhere

Timeline

Certified Nursing Assistant

Signature Health Care
05.2024 - Current

Order Fulfillment Lead

Lowe's Home Improvement
09.2023 - Current

Corrections Lieutenant

Greensville Correctional Center
01.2018 - Current

Corrections Sergeant

Greensville Correctional Center
09.2017 - Current

Correctional Officer I

Greensville Correctional Center
03.2014 - Current

Customer Service Representative

Lowes
09.2010 - 11.2013

Customer Service Representative

Verizon Wireless
11.2009 - 01.2010

Cashier/Cook

Drewryville Fas-Shop
04.2008 - 09.2009

Associate Degree In Nursing - Nursing

Roanoke Chowan Community College

CNA - CNA

Roanoke Chowan Community College

Southampton High School
  • First Aid Certification, 02/2024, 02/2026
  • CPR Certification, 02/2024, 02/2026, CPR completed and certificate given
  • CNA I, 01/2024, 04/2024, Certified in NC
  • BLS Certification, 02/2024, 02/2026
  • Driver's License, 01/2009, 01/2025
  • State Tested Nursing Assistant, 03/2024, Present, CNA I certified
Lauren Brown