Work History
Education
Skills
Timeline
Manager

Lauren Brown

Woonsocket,RI

Work History

Manager

Kentucky Fried Chicken
  • Supported daily operations by assisting team members with routine tasks and projects.
  • Learned safety protocols and procedures to ensure compliance in workplace environment.
  • Collaborated with colleagues to streamline workflows and enhance team productivity.
  • Adapted quickly to new software tools, contributing to efficient task completion.
  • Maintained organization of project materials and resources for easy access by team members.
  • Assisted in the preparation of reports and documentation for management review.
  • Engaged in continuous learning opportunities to develop skills relevant to managerial tasks.
  • Provided support in coordinating team meetings, ensuring effective communication among staff.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Improved safety procedures to create safe working conditions for workers.
  • Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

CNA

Golden Crest Nursing Center
  • Assisted patients with daily living activities, promoting comfort and dignity.
  • Monitored vital signs and reported changes to nursing staff for timely interventions.
  • Maintained cleanliness and safety standards in patient rooms and common areas.
  • Documented patient care accurately, ensuring compliance with healthcare regulations.
  • Collaborated with interdisciplinary team to enhance patient care plans and outcomes.
  • Provided emotional support to patients and families, fostering a compassionate environment.
  • Trained new staff on best practices for patient care and facility protocols.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Transported patients between rooms and appointments or testing locations.

Medical Assistant

Dr. Tanaja
  • Assisted with patient intake and medical history documentation, ensuring accurate records.
  • Administered vaccinations and performed phlebotomy under strict safety protocols.
  • Coordinated appointment scheduling, optimizing patient flow and reducing wait times.
  • Supported physicians during examinations, enhancing patient care efficiency and comfort.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

DSP

Refocus
  • Assisted individuals with daily living activities to promote independence and well-being.
  • Implemented personalized care plans to enhance client engagement and satisfaction.
  • Monitored behavioral patterns, providing timely feedback to improve outcomes.
  • Collaborated with multidisciplinary teams to ensure holistic support for clients.
  • Adapted strategies based on individual needs, fostering a supportive environment.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Recorded status and duties completed in logbooks for management.
  • Completed regular check-ins and progress report for each client.

Education

CNA -

CCRI
Providence, RI
09.2011

Medical Assistant -

The Sawyer School
Providence, RI
08.2009

Diploma -

Mount Pleasant High School
Providence, RI
06.2007

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff training and development
  • Staff management

Timeline

Manager

Kentucky Fried Chicken

CNA

Golden Crest Nursing Center

Medical Assistant

Dr. Tanaja

DSP

Refocus

CNA -

CCRI

Medical Assistant -

The Sawyer School

Diploma -

Mount Pleasant High School
Lauren Brown