Lauren Browne
Parker,CO
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
6
6
years of professional experience
Work History
SERVER
Dirty Birdies
10.2021 - 07.2023
- Persuaded or influenced guest purchase by enticing with higher margin items and add-ons
- Attended company and restaurant required trainings and meetings, improving skills
- Effectively managed large parties by providing efficient, attentive service while ensuring accuracy with orders.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
STUDENT CONSULTANT
Black Diamond Networks
01.2023 - 05.2023
- Coordinated with a team of students along side the client to create a marketing plan to entice the desirable candidate to apply for positions within Black Diamond Networks
- Created a recruitment plan with social media examples, outreach dates for the client, and a financial budget
- All recommendations were given to the client in both an oral presentation and business paper.
- Improved client satisfaction by providing tailored consulting solutions based on their unique needs.
STUDENT CONSULTANT
Mother Road Brewing Company
08.2022 - 12.2022
- Collaborating with a team of students in developing a marketing research plan for this external client
- Deliverables include developing and fielding a Qualtrics online survey and analyzing date
- Conducted thorough research for customized recommendations, leading to higher client success rates.
- Insights and recommendations based upon the analysis were presented to the client President and senior officer team in both an oral presentation and business paper.
HOST
Texas Roadhouse
01.2017 - 07.2019
- Thrived in a high energy, fast paced environment
- Collaborated with upper management on a day to day bases
- Demonstrated excellent multitasking abilities while organizing reservations, conducting table visits, and answering phones simultaneously
- Managed reservations for large groups or special events within the establishment
- Engaged with guests to maximize satisfaction with food and service.
Education
Bachelor of Science - Marketing
Northern Arizona University
Flagstaff, AZ05.2023
Skills
- Adaptability
- Critical Thinking
- Innovation Skills
- Customer Service
Timeline
STUDENT CONSULTANT
Black Diamond Networks
01.2023 - 05.2023
STUDENT CONSULTANT
Mother Road Brewing Company
08.2022 - 12.2022
SERVER
Dirty Birdies
10.2021 - 07.2023
HOST
Texas Roadhouse
01.2017 - 07.2019
Bachelor of Science - Marketing
Northern Arizona University
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