Lauren Buck
Peachtree City,GA
Summary
Integrity-driven supply chain professional committed to transparency, trust, and client success. Ranked as a top-three performer across all branches, achieving top-tier commission status monthly since a fast-tracked promotion. Maintained a zero-downtime record for JIT production clients, managing hundreds of shipments with precision. Introduced proprietary 4PL procedures, driving adoption across a vast network. Played a key role in launching divisions for Drayage, Cross-Border, and JIT logistics. Confident yet open to feedback for continuous growth. Known for building long-term relationships, proactive communication, and combining strategic vision with hands-on execution.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Domestic Sales Coordinator
Steam Logistics
07.2024 - 11.2024
- Drove business growth through cold calling and lead generation, building a strong pipeline and converting leads into clients.
- Led client onboarding, connecting clients with cross-functional teams for specialized services like international shipping.
- Cultivated strong carrier relationships, negotiating favorable terms and ensuring compliance with regulatory standards.
- Led sales meetings to understand client needs, providing tailored solutions and strategic supply chain insights.
- Ensured compliance across all shipments, selecting qualified carrier partners of with robust experience and high rapport.
- Negotiated competitive rates with both the client and carrier.
Senior Account Manager
Prosponsive Logistics
06.2022 - 10.2023
- Directed logistics of North American freight, managing hundreds of shipments per month with a focus on JIT production plants, achieving zero downtime on assembly lines.
- Played a key role in launching Drayage, Cross-Border, and Just-in-Time divisions, expanding service offerings to support client growth.
- Revitalized dormant accounts through feedback-driven conversations, offering flexible and client-focused solutions.
- Developed and implemented 4PL procedures, enhancing accuracy, visibility, and speed across the client's supply chain.
- Became a trusted one-stop solution for clients, leveraging relationships and reputation to expand business and onboard connected accounts.
- Trained and mentored Account Coordinators, elevating their client engagement skills and boosting team performance.
Account Manager
Prosponsive Logistics
04.2021 - 06.2022
- Managed a high-value portfolio, consistently achieving top-tier commission status and ranking in the top 3 across all branches.
- Led seamless client onboarding, ensuring long-term retention and smooth integration of logistics services.
- Negotiated contracts and managed pricing for multi-lane, high-volume accounts, optimizing profitability while meeting client budgets.
- Provided proactive communication and 24/7 issue resolution, building strong client relationships and securing exclusivity.
- Collaborated with internal teams to optimize billing, enhance carrier performance, and drive new sales opportunities.
Account Coordinator
Prosponsive Logistics
06.2020 - 04.2021
- Supported Account Managers by managing customer requests and ensuring smooth logistics operations.
- Coordinated scheduling and confirmed load details, ensuring accurate data entry in TMS.
- Worked cross-functionally to resolve scheduling issues and maintain clear communication across teams and carriers.
- Contributed to SOP development, ensuring consistent service delivery across locations.
- Maintained and updated customer contact information in Salesforce for accurate operational flow.
- Ensured compliance and operational efficiency through diligent documentation of shipping/receiving requirements
Education
Bachelor of Science - Early Childhood Education
Berry College
Rome05-2016
Skills
- Client Engagement, Retention, and Success
- Supply Chain Optimization and Logistics Analysis
- Salesforce Software & DAT Boards
- Project Planning and Operational Management
- Incoterms and International Freight Movement
- Carrier Relations and Contract Negotiation
- Compliance Management and Regulatory Adherence
- Lead Generation and Networking
- Complex Problem Solving and Issue Resolution
- Rate Negotiation and Financial Management
- Cross-functional Team Collaboration
- Risk Mitigation and Contingency Planning
Certification
Certified Transportation Broker
Languages
French
Limited Working
Timeline
Domestic Sales Coordinator
Steam Logistics
07.2024 - 11.2024
Senior Account Manager
Prosponsive Logistics
06.2022 - 10.2023
Account Manager
Prosponsive Logistics
04.2021 - 06.2022
Account Coordinator
Prosponsive Logistics
06.2020 - 04.2021
Certified Transportation Broker
Bachelor of Science - Early Childhood Education
Berry College
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